Customer Ratings & Reviews

I like how you giving me opportunities the claim for everything and to guarantee all good products sales

Having this membership is a lifesaver as a single mom on a strict budget. It allows me to have the geek squad all year for one low price. So if something breaks or is acting up, i dont have to worry. It also gives ne the best deals on electronics and other merchandise. So having this membership for me truly is a no brainer!

This membership plan has saved me lots of money with the included apple care plus I get at no additional cost for all my new apple products. Also quick and easy ordering as member and often get special prices on my apple tech as a member so this is well worth the fee.

Very good customer service, I like it a lot.Very good!

Expensive but was worth the very first set up for transferring data from o ld to new and setting up my printer. I recommend it for the computer idiots like me

I originally bought the total tech because I needed work done on my PC and it made more financial sense to get the total tech as well so the fees wouldn’t be so much. It was convenient and served its purpose for that; but I didn’t buy as much from Best Buy this year for the membership to be totally worth it, still it did serve a purpose!

I like the product but i expected 4 way privacy and it will consume more energy with brightness.

The ability this warranty gives me for defective exchanges alone is awesome! I bought the Bose Ultra earbuds and they stopped working 4 months after I got them. They exchanged them with no hassle. When they came out to mount my new TV they took my old tv and mounted it in the new room and didn't charge me extra either.

Great price for waht youbget compared to others!!!

We got this protection for the 1yr promotion period but it was great while we had it. We didn't really need it because we bought other anti-virus products but this was good to have as a back up.

I didn't know that being a member would open the door for other deals and protection.

This was excellent to have when my mother needed assistance with her laptop for work. Employee was very knowledgeable and friendly.

I was very skeptical on whether or not to buy this plan. We originally thiught to not buy it because we were only purchasing a washer snd dryer. When we returned looking for a fridge and dish washer, we thiught we might want to. The gentleman that helped us eith our second purchase was able to apply the discounts to first purchase as well. We are still hesitant if this service will be worth it in the end.

Great value! I had my computer looked at and fixed by Geek Squad and they did a great job. I save a lot on many items i purchase.

Having this membership helps me when there are issues with my computers

I have had the opportunity to use this service in the past was very rewarding. It saves time of having to drive to the nearest store. it also saved on gas as well. my problem was taken care of. The wait time was long but eventually, after talking to 3 different agents on chat I was able to resolve the problem. I also got excellent help from members in the store.

I questioned whether this would be worth it or not. I was very pleased with my purchase. I have used this several times to my pleasure. It was seamless and very easy to do. Highly recommend.

Best Buy membership continues to be a productive service that enables me to stay connected, provides ease of mind, and stay operational.

This membership is awesome, but I would only recommend it if you’re a frequent shopper at Best Buy. I made multiple purchases before renewing & my overall savings was more than the cost of the membership so it’s definitely worth it. Geek squad is super friendly when it comes to installation. Daniel & his partner installed our washer & dryer & he gave me his card when he left. Turns out I needed a small fix & he came right back out to fix it.

This member ship has saved me a ton of money and the best buy credit card has been an amazing tool as well for maintaining a house. The geeksquad has been helpful, the interest free loans on the credit card are outstanding.