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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 11,509 reviews
  • Rated 5 out of 5 stars

    totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection! I don’t have to worry about anything. It’s great!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for letting us know that you love your Best Buy Totaltech membership and you do not have to worry about anything! If you ever need assistance, we are available 24/7/365 by calling 1-888-237-8289 that's 1-888-BestBuy, online at www.bestbuy.com/Totaltech, and through the Best Buy app. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Questionable membership so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership is ok! I had a question with my Apple MacBook Pro and never got a response for what I needed! I was ready to terminate my membership!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good to have for your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowing if i haver any issues this is there to protect me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Value is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value.The geek squad help and tech help.And all the perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying the membership out to see how it goes. Not knowing when I will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with the service, but the geek squad could not fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been very valuable to me. I plan to use them for several projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for the membership is definitely worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I think it will be beneficial in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD AND VERY HANDY TO HAVE. HOW CAN WE MAKE IT WITHOUT IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for instaling my equipment I am happy with my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with protection offered through our Geek Squad membership.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and sharing that you are very happy with the protection that is offered with your Best Buy Totaltech membership. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Also get up to 24 months of product protection with an active membership for most new Best Buy purchases. These are some of the great benefits of Best Buy Totaltech that can give you peace of mind for your tech. Learn more at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has come in handy for installation services. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers every purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to add protects everything for one low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech folks did a good job and the computers are better than ever

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are happy to hear that your computers are now back in tip top shape after our agents were done working on it. 24/7/365 Geek Squad tech support is just one of the many amazing benefits Totaltech has to offer for the tech in your home. For a full list of these other benefits, please visit us at www.BestBuy.com/Totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Pleased with the service of Total Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when an issue arose as part of the refurbishing of my dest top.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Totaltech can certainly come in handy when you need help with your computing needs! We're happy you were able to get the assistance you needed. Totaltech not only covers computer troubleshooting services for free online, but also in store and in home. You can review the other benefits by going to www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a value option to protect your peripheric and devices.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We agree that Totaltech is a great option to protect your devices! With up to 24 months Best Buy Protection/Applecare+ included on most purchases with an active membership, you can rest easy knowing that your tech is protected. Totaltech also provides you with free Geek Squad Tech Support 24/7/365 and troubleshooting on most of your tech, even those not purchased at Best Buy. To see this and many more benefits, please visit www.BestBuy.com/Totaltech for more info. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to add on. Our experience of adding this on to my purchase was very easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough staff to keep up with demand. Nice enough people but clearly overworked and it takes too long to rectify issues. Especially with a brand new laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a very good value. Reasonable price for services offered.

    I would recommend this to a friend