Customer Ratings & Reviews

this a great deal and people are great and you for every thing and the service isgood

iam happy and like to your bestbuy in your order

The membership was used right out of the gate. Access to the geek squad is an amazing value.

We love our membership! The geek squad is always helpful and kind. Our membership really saved us alot of money on fixing my daughters wacome. Thank you best buy!

Have not really had a chance to use the Total Membership. So I cannot really give a honest review until later.

Best value for technical service! Issues fixed efficiently.

This membership is the best. I am not a compuuter whiz so anytime I have a problem Geek squad is there for me!

Outstanding service each time with our gaming PC! They got our PC and installed all of our components with no issues

Great plan if you spend money throughout the year on products. I get extended warranty on pretty mich everything. I have had to teplace two Manscape razors because they turned out to be crappy products but best buy gives me zero issues. Im on the verge or replacing a roomba and laptop as well.

The Geeks went overboard to get in & set up two tablets that I'd been unable to access because of issues beyond my control, plus updated issues with computer, & came to install & program two televisions in record time. The membership has been well worth it's cost to me. Each Geek was easy to communicate with, were knowledgeable, helpful, with pleasant personalities. I'll renew this Membership when the time comes & continue to use the Geek Squad!

Amazing staff, very helpful and clean store with plenty of items in stock. Thank you

Totally worth the money! My brand new washer had a malfunction and it was no longer under the Samsung warranty. Having this allowed for Samsung with Best Buy and my repair was completed free of charge.

It’s a great membership with the additional 2 year protection is awesome

I don’t have to worry about minimum purchase requirements or delivery fees when I shop online. I also get free standard installation on appliances, TVs, home theater systems, smart home devices, and more1. I also appreciate the extended product protection that covers accidental damage, wear and tear, power surge, and battery replacement for up to two years on most purchases13. It gives me confidence that my devices are well taken care of.

Dont miss this protection i really recommend anyone to get it i bought multiple devices and the respect the policy you will get refunded or replacement or to be fixed you are in safe hands guys .

Great knowing my equipment is protected and if I need help, its there to answer and service my electronic equipment.

this was not cheap considering so far the Geek Squad and it's been pretty good I wish they had plans for people on fixed income

When I bought my first computer, it was at Best Buy. At that time, I became a Geek Squad member and have done so ever since. I've alwsys appreciated the service this provides for me.

great support from the entire team! immediate support on simple to complex issues.

Excellent complete coverage . If anything should be needed for covered repairs, Geek Squad in-store or call assistance, it is there. Great on phone assistance which many times can save you a trip. They can many times help clear up a problem with a simple tip to try. Great membership to have.