Customer Ratings & Reviews

This is a great service....I have numerous items in my house on this total care and I would not be without it....

This is well worth the cost to have the peace of mind that you can have covered items replaced no questions asked

Awesome for getting automatic coverage on your purchases amongst other perks. Gives you ease of mind on your purchases

Bought an LG washer and dryer saved a ton with it! Included delivery and free installment of the items and they even took the old machines as well for free. Also, with the extended window, ironically enough i got an adjustment for items instead not having TotalTech which would of been sad. It’s a blanket for all our families tech and its paid for itself 5 times alteady! If you’re thinking of getting it, DO IT! Definitely worth it in the long run for sure!!

Ive had the My Best Buy Membership since it first. Came out. I believe it used to be called Total Tech at one point. I continue to renew it annually and its more than paid for itself. Ive actually been able to save money with it. You should definitely check out how it saves you money.

This company has the best membership programs especially for students such as me who is in college and they helped me get my computer. The computer works awesome and overall good company to be a member of

This membership is literally gold, each thing I buy has protection for 24 months and I also can return anything I buy for up to a year after I purchased it. 10/10

This membership has saved me a lot right off the bat. I had computer problems and this membership was less than what it would have cost without it.

The annual subscription cost pays for itself in a few visits. Setting up an appointment is easy using the app amd the techs are a great source of knowledge and recommendations.

The membership is valuable if you are buying electronic products at Bestbuy. With TVs, you get installation free, with purchases, you get longer return time. A lot of benefits.

I love having this membership. Literally everything you need is included, such as the AppleCare and 24/7 Geek Squad service. Would definitely recommend!

very nice apps very well service.thank you bestbuy

Really nice service, I keep it active as I buy a few random big-ticket items a year.... nice to have the coverage included plus the extended return window.

Real value its honestly so complete everything they offer with the subscription.would 100% recommend

Having this membership is a lifesaver as a single mom on a strict budget. It allows me to have the geek squad all year for one low price. So if something breaks or is acting up, i dont have to worry. It also gives ne the best deals on electronics and other merchandise. So having this membership for me truly is a no brainer!

Great membership great price awesome staff 10/10..

worth the money ,,, one trip to Geek Squad makes it worth the money

This membership is a great value and i can use it for multiple electronic devices

Was very disappointed in this. I had a ps5 controller that was less than a year old. When I went to exchange it or get it repaired it was more than fustrating and confusing. Long story short they replaced the control her in-store after 3 visit to geek squad that my order was canceled for unknown reasons so was was unable to play my ps5 for almost 3 weeks. First they told me I need to call PlayStation for factory warranty. Why would I do all that if I pay for this. Spent 3 hours total out of my day during my lunch break. When I feel like it should have been taken care of the first time I was in. Let alone the employee have no idea what to do. Thankfully the manager did and recognized me from another purchase that saved me $400. Very disappointed

This membership plan has saved me lots of money with the included apple care plus I get at no additional cost for all my new apple products. Also quick and easy ordering as member and often get special prices on my apple tech as a member so this is well worth the fee.