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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 11,509 reviews
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very much worth it if u use it like you should and peace of mind

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paying for terrible customer service that doesn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, just dealing with customer service for an address change. I can see this is going to be a bad purchase. Hung up on by my customer care agent, after being put on hold for 45 minutes. Rude associate on the next call gave me the runaround and wouldnt let me talk to the supervisor until i was on hold twice and continued to ask. Supervisor was then rude. Still have very expensive things going to a place I don't live anymore. Several states away. 19 hours in fact. Can't get a straight answer and can't do something simple like an address correction. Not a good value

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has really good value! You get a discount on some items!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you so much for your review! We are so glad you are getting really good value with your Best Buy Totaltech membership! You can view all the great benefits of Best Buy Totaltech including special member pricing at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife felt comfortable with the cost of the laptop after purchasing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    free installs and discounts on purchases. its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always nice to know whenever i need help they are there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a to buy a PlayStation 5. Buy this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get your Totaltech Membership!! its worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind that when accidents happen. I am covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's have all the answers to all the problem's you may have.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review Kitchen. Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Get expert advice, product recommendations, appointment support and much more. We’re always ready to help you in store, over the phone and 24/7 online. Give us a call at 1-888-BEST-BUY that's 1-888-237-8289, or visit www.bestbuy.com/Totaltech, or use the Best Buy mobile app. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy is now covered by the same protection plann

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it i was an elite plus and had great capabilities and it was all taken away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have any dislikes about this service protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service that Best Buy provides. Great to have the tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go TotalTech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have the geek squad take care of you when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved me lots in the end. Good all around benefits I didn't realize at first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got to get those points and save some money who doesnt like saving

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We agree coachkathy, it is so nice to save money. Get My Best Buy points for qualifying Best Buy purchases, and save money with your Best Buy Totaltech membership. Learn more on how Totaltech saves you money at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A membership for a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must thing to have for a piece of mind to all your electronic investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Having this membership gives me that reassurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has save me a lot of money and is great deal for future purchases.

    I would recommend this to a friend