Customer Ratings & Reviews

Our computer needed some repairs which would have been more than the membership. We just bought a new small TV so for the next year, it's covered.

This membership has been very convient and useful too us. We have saved alot of money and has been used more than we thought we would have.

It's a relief to have a techie available to help me solve my printer problems. They took care of my question over the phone in an efficient manner.

Was told by sales person and representative at the Best Buy 800 number that all I had to do was bring my old computer in with new and they would transfer everything in 20 minutes. Had to bring it back and leave it for a day and half. Then when I went to pick them up they couldn’t find my old computer’s charging cord. Has to go back again to pick it up. Sales associate kept saying he’d have to check cameras when he had 2 people telling him that I left the cord. To many trips and over 59 spent on phone with 800 trying to straighten out my account.

Great values on all your items you buying getting 2 year warranties while your total membership is still active and get extra sales all year long.

If you buy a lot of electronics and make sure to get them form Best Buy, the membership is invaluable. I’ve definitely been a fan.

The Geek Squad has helped my family many of times. They have have came to me house and fixed my TV they fixed my Laptop. I highly recommend getting this if you can afford it.

Great Service Agents, Patience with Set up for LapTop and very helpful Instructions! I look foward to Future Assistance when Needed! In Store and Online Service is Great! Thanks so very much!

The Levittown electronics/Microsoft team provided excellent service and helped us tremendously. So grateful they advised on this product/service as the peace of mind it provides is unmatched!

If you own electronic devices and computers this is a great plan. If your not that tech savvy and need some one who can help solve your issues The Geeks are great! When I travel or on vacation there is always a Best Buy close for support on this plan.

Support is good. I had a difficult time with appointment to pick up my laptop, I didn't get a complete review of what was completed.

This membership has more than paid for itself in the year I have had yet. The Geek Squad are great in getting my devices right away and take the time to explain everything to me. They have the patience to answer my questions and are always very good about making sure I understand,

Having unlimited access to Geek Squad is a lifesaver for me. I rarely need to call on them, but when I do, they patiently and professionally resolve whatever issue I’m experiencing. The peace of mind I have just to know they are available to help is the best benefit of all. Thank you for this valuable service.

The Geek Squad helped so much in transferring our information from our old computer to the new one. The people that work in the Homewood, IL store could not have been nicer.

I was Scammed which require my computer to be re-imaged. The Geek Squad understod my ordeal & went thru my Computer to make sure everything was OK & nothing unusual or strange was removed & returned to its normal state.

I signed up due to a problem, Geek asquad quickly resolved it, i have gone back 3 times for other tech challeges with great results

I was on the fence about this purchase. However it was great decision to go forward. Already used it twice, with a fantastic experience with Geek squad. Im a best buy fan going forward.....

Is awesome to have, well worth the money, we got the family one, it is working well on all computers. Love all lthe peograms and windows defender

This membership saved my sanity! I wouldn't have been able to get my phone or my computer set up without the help of the Geek Squad.

Bought the membership on advice of my brother, who really liked it. Even if you don't buy your computers from Best Buy, as we didn't, they'll still do the data transfer. I had a question on my printer so I called the Geek Squad and got help which solved the issue. Happy so far!