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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 11,509 reviews
  • Rated 5 out of 5 stars

    Trying out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing new computers, Eros system. Great benefits with membership.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Always extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn't have to pay extra for support of products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one essential that I recommend to everyone. It is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Mary T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will be discussing the overall value at the end of the year

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review Mary. To make sure you get the maximum value from your Best Buy Totaltech membership, we encourage you to visit us at www.bestbuy.com/Totaltech, so you can learn about all the benefits Totaltech has to offer that can save you money. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Health insurance but with BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discounts, access to tech support and early releases. It’s a no brained.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      It is a no brainer when you see everything you save and benefit from the Totaltech membership. An extended 60 day return policy, free fastest shipping, and 24 months of protection on everything you buy while the plan is active are just some of the incredible perks! To see the rest you can go to www.bestbuy.com/totaltech or give us a call at 1-888-BESTBUY (1-888-237-8289) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy drop off. very friendly was easy to make appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet. but will in the future. good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have---

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for the value and well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. People helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value and the membership pricing is affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem fixed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast yall was thank yall so much best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smartest purchase we ever made!! Recommend Yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace knowing I have access to the Geek Squad if needed.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and being a Best Buy Totaltech member Deadra. We are glad you get peace of mind from your Totaltech membership. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. You can reach a Totaltech expert by calling 1-888-237-8289, that's 1-888-BEST-BUY, online at www.bestbuy.com/Totaltech, and through the Best Buy mobile app. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best program Best Buy has ever offered and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has a lot of value with member prices and free protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this membership because I will have tech support when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to all my friends with computer issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Litlitlitlitlitlitlitlitliltiltiltiltilttiltlitlitlit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this, I get Geek Squad help on demand. Either online or in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for peace of mind. Include AppleCare as well

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the review Arts! Free standard installation is a great benefit to take advantage of from your Totaltech plan. Added benefits like free 24 months of Best Buy Protection on new hardware purchases, AppleCare and 24/7/365 Geek Squad support as well as sales discounts are also great perks. To see the full list please go to www.bestbuy.com/Totaltech . We are happy to have you as a new member! BBY-ExBrand_Totaltech