Customer Ratings & Reviews

Is awesome to have, well worth the money, we got the family one, it is working well on all computers. Love all lthe peograms and windows defender

This membership saved my sanity! I wouldn't have been able to get my phone or my computer set up without the help of the Geek Squad.

Bought the membership on advice of my brother, who really liked it. Even if you don't buy your computers from Best Buy, as we didn't, they'll still do the data transfer. I had a question on my printer so I called the Geek Squad and got help which solved the issue. Happy so far!

I have had total from 2021 till now over all it has saved me money my dad is 88 they came to the house to heip

Going on 20 years now. Couldn't do without it. It's like having your own IT guy on call 24/7 without the salary.

AT 82 YRS OF AGE I DO NOT UNDERSTAND THE REAL BENEFITS I RECEIVE WITH THIS MEMBERSHIP WITHOUT READING ALL THE COMPLEX WORDING. I JUST ASK THE AGENTS IN THE STORE SUCH AS THE GEEK SQUAD . I know they can fix my computers.

The membership was worth it since we also bought a TV and it also covers that and any other tech equipment we buy. It extended the warranty for 2 more years. Well worth it.

The Best Buy Total membership has honestly been one of the best decisions I’ve made for my tech purchases! The value you get with this membership is incredible, and it has saved me so much time and money. First, the access to free shipping and exclusive discounts has been a huge plus. I’ve already taken advantage of multiple deals, and the savings have more than paid for the membership itself. What I really love is the Geek Squad support that comes with it. Whenever I have questions or need help setting up new devices, I can reach out to Geek Squad experts, and they’re always knowledgeable and patient. They’ve been a huge help, especially when I bought a new home theater system and needed guidance on the best setup. The added protection plan gives me peace of mind too. I know that if anything goes wrong with my purchases, I’m covered, and that’s reassuring. Plus, early access to sales and events means I never miss out on great deals. Overall, the Best Buy Total membership has been totally worth it. It’s perfect for anyone who buys tech often and values great customer support and exclusive benefits. I highly recommend it to anyone looking to maximize their savings and get the best tech experience!

Having Geek Squad support is great. It gives us peace of mind knowing we can rely on knowledgeable staff who can solve our issues.

I just recently purchased this support membership, becasue I hade a remote service for many years and they must have been sold to a company that is not ablut helping but, more about scamming and getting you to pay for fixing issues you don't even have. If you have ever used a comany by US TECH SUPPORT BECAREFUL!

Great for building tech and repairing devices! Great prices for everyday items and more. Definitely worth your money and would totally recommend to a friend!

I’ve had to have my computer worked on at least a few times a year because of a particular hacker who won’t leave me alone. If you’ve had to have your computer worked on a few times a year, it is worth the money to become a. Best Buy rewards member.

Membership pricing is reason enough to have a membership- but the Geek Squad benefits make it a fantastic plus.

I love my membership! It’s so easy to bring my devices in when I have issues! And the discounts are phenomenal!

I highly recommend the Best Buy total tech membership. We have been using it for years and it is excellent in time and money saving!

I've had this insurance for several years, it has been beneficial to have when needed. I've used it to make significant repairs a laptop , including keyboard, display, motherboard and memory, which extended the life for another two years, so far.

This membership is of real value. Member pricing and unlimited Geek Squad support are great. I love the peace of mind knowing that I have protection on our purchases.

My Best Buy Total membership offers me the best of both worlds, I get great pricing and added warranty all from the a great place like Best Buy.

I own a small business and use the Geek Squad as my IT department. The best service is in store vs. online or by phone.

If you like protecting your purchases and having special pricing.....and financing at 0% or getting a credit for future use. This plan is just for you. I have had for years and it pays for itself over and over!