Customer Ratings & Reviews

Overall I am very happy with this membership and the perks it provides.

Love the convenience of complete pc care and diagnostic any time i need it. Always great advice and wick service from the team

As a My Best Buy Total member, I recently had a remarkable experience with their services for my iPhone and MacBook. When my iPhone started having battery issues, and my MacBook began slowing down, I turned to the 24/7 Geek Squad® tech support included in my membership. The support team was incredibly helpful, offering immediate and effective solutions.

Having the Best Buy plus Total membership is great with Tech service as well as online support helping me navigate the web site. Membership helps me get the help I need to get tech savy, and advance my skills in this crazy world of new and helpful devices.

This membership is a real value. I would highly recommend to all my family and friends.

This was a life saver for me. I had a computer crash and because I had coverage it allowed me to get no cost troubleshooting. Covers everything, I purchase instead of having to buy individual coverages.

This membership is very valuable, your got more discounts every purchase

This membership is of great value! I’m glad I purchased it and it definitely comes in handy! I love the Geeksquad support and everything that comes with the membership

Great value and appreciate the peace of mind when purchasing products.

I think it’s a really good idea to get depending if you need some warranty and some peace of mind. Plus it has exclusive deals with it and a way longer return policy. Well worth it if you use Best Buy a lot like I do. Love it.

Love having this membership, had it for years and don't plan on getting rid of it anytime soon. Comes in handy every year!

I bought my appliances from Lowe’s. Their system was so mixed up, the made a mistake on my order and we went back and forth for a month. I canceled all of my orders in Lowe’s and purchased it from Best Buy. They were very professional, customer service was great. No mistakes were in their order and they delivered my items within a day. I’m definitely recommend Best Buy.

This membership is a real value. Member prices, plus unlimited grek squad support are great.

This plan was awesome whenever my security software was a part of my bundle. Now that it's not, I dont have as much of a need for the plan as I don't purchase tons of items from Best Buy. However, this plan is great if you buy high ticket items as it will help you greatly if something breaks or gets damaged over the first couple years of ownership.

I had an awesome experience buying my TV and soundbar today. I would like to thank everyone involved that helped me. I’m also excited about being a Best Buy total member.

This membership has been of great value to me already. I’ve saved over $700 on services within the first week of purchase.

This membership actually saved me time and money. I would recommend you have this membership

This membership is top notch value with unlimited Geek Squad support!

This membership is well worth the money for me. It has helped multiple times this past year.

it works in any devices so use it up. you can at least find out whats wrong with your device and maybe get it fixed no charge