Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny, and I'll keep purchasing it, without a doubt!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for taking the time to let us know that your Best Buy Totaltech membership is worth every penny, and you plan on renewing it! If you ever need assistance, we are here for you 24/7/365! We can be reached by calling 1-888-237-8289 that's 1-888-BESTBUY, online at www.bestbuy.com/Totaltech, and through the Best Buy app.
Rated 5 out of 5 stars
We love our membership and use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer support is great and the peace of mind is priceless.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Totaltech can really provide peace of mind with all the benefits it offers you. Between 24/7/365 Geek Squad support, a dedicated Totaltech Expert phone line, and up to 24 months Best Buy Protection/Applecare+ on most products, it can help you feel that your tech is protected. You can visit www.bestbuy.com/totaltech to see even more benefits.
Rated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful in case you need extr help after purchase.
I would recommend this to a friendRated 5 out of 5 stars
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far everyone has been extremely helpful and I am hoping this will continue
I would recommend this to a friendRated 5 out of 5 stars
It's worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It literally saves people so much time and money..
I would recommend this to a friendRated 5 out of 5 stars
A Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A true membership value and I highly recommend getting iit.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, anxious to use it to its full affect!
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is good to have for the devices speciLly for electronics
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the great review Vinny! Yes BestBuy Totaltech is a wonderful membership full of benefits. Please check out the perks here: www.bestbuy.com/totaltech and do not forget we are available 24/7/365 by calling 1-888-237-8289!
Rated 5 out of 5 stars
thankful to have it, used several times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a novice when it comes to computers. Very helpful service
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review. We know technology doesn’t always co-operate and that can be frustrating. We are happy to hear that you find the Geek Squad helpful during those stressful times. Best Buy Totaltech provides peace of mind with 24/7/365 Geek Squad support. Did you know being a member is not just about Geek Squad? Take a look at all the great benefits available at www.bestbuy.com/Totaltech We are always happy to help and will be here when you need us. You can reach us online at www.bestbuy.com/totaltech, through the Best Buy App or give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, friendly staff, would recommend to anyome!
I would recommend this to a friendRated 5 out of 5 stars
Best tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value haven’t had to use it but I love the peice of mind it gives me
I would recommend this to a friendRated 5 out of 5 stars
Great people taking care of your equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is definitely worthwhile. I would recommend this to everyone
I would recommend this to a friendRated 5 out of 5 stars
Total care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know I am covered with my electronics and appliances. Great price.
I would recommend this to a friendRated 5 out of 5 stars
Dennis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech-support do an excellent job in repairs my computer
I would recommend this to a friendRated 5 out of 5 stars
Keep the price down and it’s worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use this but I love that it covers all my devices!
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service from the Geek Guy that came to my house to transfer data.
I would recommend this to a friendRated 1 out of 5 stars
bont buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.totally useless would not buy again i cancelled it
No, I would not recommend this to a friendRated 5 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and service- well worth the buy for the price
I would recommend this to a friendRated 5 out of 5 stars
Good membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great to have for our products.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT RECOMMEND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get this! Much easier to hire your own guy. They use 3 rd party installers that cannot install the televisions to working order
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hi. Thanks for leaving your feedback. It’s unfortunate that the service was not completed to the standards we expected, we understand your frustration. Our home theater installation services are largely done by our Geek Squad teams. If a sooner date is needed than what is available for Geek Squad, then a third-party team may be used. You always have the option to ask only for a Geek Squad team for your home theater installation, and an associate will be able to help.
The Totaltech membership is a great way to save on the services we provide, get protection for the devices you purchase with us and 24/7/365 tech support for all your tech needs. You may view the full benefits of your membership here, www.BestBuy.com/totaltech .
You can get additional support by contacting our chat team here, https://www.bestbuy.com/contact-us or connect with us on Facebook, Instagram or Twitter, by sending us a private message. We’re happy to assist you with any concerns you may have.
