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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 11,509 reviews
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Prompt Delivery and Efficient Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Unlimited tech support is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to call

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get to talk to real, trained people and quicky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup, get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the member prices, free shipping, and ease of access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this but its great to know I have protection for all my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever purchased. Save on so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True geniuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Perks are great for Geeks like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech and total value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total tech and total value. total tech and total value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Goaat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best membership on earth and was so easy to get using automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has it's perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better services available for the cost. Glad it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VALUE FOR YOUR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have for all my items. It is very affordable.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Definitely a lot of value with exclusive member pricing, sales, and 20% off labor for repairs and advanced services. Savings are everywhere with a Totaltech Membership! Please take some time to read about them at www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Mbpksp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this , already using twice for setup and etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support and peace of mind is well worth the money.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for letting us know the Geek Squad tech support and peace of mind you receive from your Best Buy Totaltech membership is well worth the money. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Good idea let down by poor web devs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is a good idea with nice perks like exclusive drops for high demand items but it is let down by buggy and poorly written website code. The queue system for high demand items tends to loop at verify which is a known issue that customer support says they regularly encounter. However, after months the problem still exists which makes it clear the store team are either unable to fix t or dont care. Either way save the frustration and dont give Best Buy your money until they hire competent developers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you so much my story Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy because I bought the new house. I liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Able to purchase before the general public.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great to have no need to worry about any issues with your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great because you get support and protection all-in-one

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      24/7/365 Geek Squad support, and up to 24 months of protection/Applecare + on most purchases is great! We also offer free standard delivery, and free standard installations. Visit www.bestbuy.com/totaltech to learn more about all the amazing benefits Totaltech has to offer and access to exclusive member pricing! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but definitely worth the price

    I would recommend this to a friend