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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 11,509 reviews
  • Rated 5 out of 5 stars

    problem terminator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and efficient problem solving, no worry about cost and downtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money if buying many things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying multipl tech items then total tech can save you a bunch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good membership to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps on the cost of repairing the computer.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review AnnH. We are glad you were able to use your Best Buy Totaltech membership to help with the cost of repairing your computer. Totaltech offers several services for computers at no additional cost. You can view these services as well as all the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    You need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value awesome service and amazing benefits. Can’t go wrong with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! I just bought all new appliances! I got the best deal

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Our Best Buy Totaltech membership is a great deal! Not only do you get exclusive membership pricing on some items, but so much more! We really want to make sure you maximize your membership with us! To explore all of our benefits that come with this membership, go to www.BestBuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying using this product in our everyday life’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient To have the professional squad when

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership w Total Tech squad is GREAT!!!! JOIN its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO HAVE COMES IN HANDY DONT MAKE A PURCHASE WITHOUT CHECKING IT OUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the exclusive access to hard to get items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to hard to get items makes the total tech membership worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how intelligent everyone is on the geek squad.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you zKaya for letting us know that you love your Best Buy Totaltech membership, as well as you find the Geek Squad very intelligent. If you ever need assistance, we are here for you. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Totaltech yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and covers you big time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't spend enough at Best Buy for this membership to benefit me. But I can see how it would be great for other cusyomers that do.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hi there. Thanks for your review. The Totaltech membership is a great way to get 24/7/365 tech support for all your tech needs, exclusive member deals, extended return window and so much more. It’s unfortunate that you were not able to take advantage of the benefits. You may view the additional benefits here, www.BestBuy.com/totaltech . BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    totaltech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me score a playstation 5 console when I couldnt get it anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE CONTRACT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value and service of GEEK squad is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very convenient service and easy to schedule.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad to have you as a Best Buy Totaltech member! 24/7/365 Geek Squad support is a huge part of Totaltech. We also offer up to 24 months of protection/Applecare + on most purchases, free standard delivery, and free standard installations. To access exclusive member pricing and other great benefits, visit www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost. Still hard to get an appointment and a 10% discount on services is a joke.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We regret to hear that your experience with Totaltech does not appear to be what we would have hoped for you to have. Depending on the service needed, availability of appointments can vary. With Totaltech, many products do qualify for free basic installation, and others may qualify for 20% off of more advanced installations. For more information and the many great perks and benefits of your membership, please check out www.bestbuy.com/Totaltech, or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Amazing membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership available! Always help to get items to me.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Totaltech is the best membership! With amazing benefits such as free unlimited Geek Squad support 24/7/365, up to 24 months Best Buy Protection/Applecare+ for most purchases, and exclusive sales only for members, you get so much for your money. Visit www.bestbuy.com/totaltech to see even more benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MEMBERSHIP IS A GREAT VALUE AND I AM VERY HAPPY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it is very and necessary all time for protection is smart purchase

    I would recommend this to a friend