Customer Ratings & Reviews

This membership is of real value. Member pricing and unlimited Geek Squad support are great. I love the peace of mind knowing that I have protection on our purchases.

My Best Buy Total membership offers me the best of both worlds, I get great pricing and added warranty all from the a great place like Best Buy.

If you like protecting your purchases and having special pricing.....and financing at 0% or getting a credit for future use. This plan is just for you. I have had for years and it pays for itself over and over!

I own a small business and use the Geek Squad as my IT department. The best service is in store vs. online or by phone.

Membership is of great value with the included protection on all Best Buy purchases and deals provided during the year

This membrship has been so useful the past week. I am sure it wil be helpful for the entire year. The Geek Squad was great in solving our issues. Thanks

I have no problem referring family and friends to best buy store excellent customer service and items really good quality and protection plans for my items for sure i feel conference buying and items i need from this store thank you!

I'm delighted The PC gamer is a very good machine, I'm enjoying it a lot. Thank you for a wonderful ce service

Nice knowing Geek Squad is behind me! It's like insurane! You hope you never need it but it's their if you do!

The Totaltech membership has been a fantastic investment for me and my family. The peace of mind knowing that we have 24/7 Geek Squad support and extended protection on our purchases has been invaluable. We've saved money with the exclusive member pricing, and customer service has always been helpful and professional whenever we needed assistance. I especially appreciate the quick response time for tech issues and the convenience of having everything under one plan. It truly enhances the shopping and tech ownership experience!

If you are like me, I know more about "party lines" and eventually "rotary dial phones" than I do about 11 windows or Windows 11. This HP laptop is easy to navigate for me and am quite pleased that is very intuitive!

The membership honestly pays for itself. It has come in handy a lot and the discount on items with the membership is worth it as well. I have saved more than the cost of the membership.

This membership it’s worth great for us resolve or issues we haven with different electronics. And they Ofer a good care, Customers Services.

So glad I signed up. Transferring my old laptop to the new one when I made the purchase went smoothly. In fact, my old laptop which was super glitchy, was "magically" made better on its return with the new one. Great service.

The membership helped me so much. I had to take my oc in for repairs so many times because of how bad it was being. After the flurth time it finally worked. It would've cost me around 1000 for repairs. The membership is a lifesaver.

I was skeptical about making this purchase because I wasn’t sure if I needed it. However, after getting two new MacBooks and two new Apple iPhones, this Service has given me plenty of peace and security. I have been able to have all my data transferred from my old computers to my new computers, and my old phones to my new phones flawlessly. The geek squad Members which I have dealt with have been nothing less than amazing. They have impressed me significantly with their knowledge of these Apple products. Everything I have asked for was performed quickly, and the results have been perfect. It has given me a huge sense of peace, knowing that none of my data has been lost. Also, they are kind enough to show me some basic steps to increase my knowledge of the software I am now using.

The representative was very clear on explaining what the membership entails. Great service and very thorough on the issue with my computer.

I’m glad I signed up for the total membership plus…the advantages are enormous; from the free delivery, coverage on items bought, to discounts on great profits. More importantly, the feeling and sense of belonging when you walk in any of the stores—I’m home

Best Buy Totaltech is absolutely worth it. The unlimited Geek Squad support, exclusive member pricing, and extended protection plans make it a smart investment. I like the peace of mind knowing I can get help anytime I need it, plus the savings on big purchases add up quickly. Highly recommend if you shop at Best Buy often.

I havent had the opportunity to use the membership but am happy that when i need to it will be well worth it.