Customer Ratings & Reviews

NiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNice

This membership is a great value and nice to know we can get work done in labor is included in the total tech support

While I didn't use this service very much, knowing it was here was helpful. Plus the folks I spoke to were very nice and professional.

Totaltech is like having an IT Technician at my disposal for whatever my software/hardware needs are. There equipment set up is also just as remarkable. I buy it, they hook it up. Always friendly service whether in my home or over the phone.

I have always bought geek squad help but then learned about total when buying new appliances. No charge for delivery or set up, just a few dollars more per year. And thrn discoveted additional buying power = more savings on purchases. Im using this all the time.

So far so good. It's a good value with service that I trust. I found the team to be very helpful and quick to greet & help me upon arrival.

Great tech service. Takes a while to actually schedule an appointment. Follow up on written service documentation is very hard to get.

The membership program helps with all your purchases through Best Buy through the whole year. It will save you money in the long run when purchasing products from their stores they offer a great savings and great deals for being a tech member.

May want to get clarification on this, I believe this auto renews every year and for products that are covered for two years you will have to auto renew the second year to keep it active That being said I will be returning this warranty because it may not be right for my Apple products the cost for apple care for my two Apple Watches and an iMac will be the same price as this for the year but for two years worth of coverage. The warranty I was actually looking for

This membership is so convenient and acceptable. I get results and answer in a very quick and timely manner I talk with professionals who really know their products or issues and get thinks done. The membership is worth it

Everyone has been very helpful so far and we have saved money using the program. I was in IT in the past, but I no longer keep the tools around to upgrade and work on my equipment. This solves that issue for me.

this membership is a real value. member prices. plus unlimited geek squad support are great. also love the peace of mind of getting protection on our purchases.

Great value for the money, get help anytime with any issue, love this service, talk to Geek Squad or have someone come to the house, you need this!!!

I get value out of my membership, I usually swap out my headphones with warranty and it's free! Otherwise I would pay each time I've exchanged it, and I've already exchanged my headphones 5+ times and counting

The services offered with the membership are excellent! Only improvement I would like to see is further clarification of specific benefits or service options included with total tech membership. I will definitely be renewing and recommending to friends and family.

Well done. I went there, they fixed my laptop and that's it.

Love being a member of Best Buy rewards. Hav never had a problem with any of my purchases here and have gotten the best support ever. I’m a senior and not as savvy as the younger people but sure have learned a lot from the technical crew.

Total Tech is a great value for anyone who frequents best buy for their tech products. More than once has this helped me to resolve an issue that would have otherwise been no covered and led to much frustration

I haven't used it yet and i'm glad I haven't needed to But i'm very happy to have it just in case of accidents mishaps or anything else to damages my laptop

How can you beat protection plans on your purchases, great support, excellent customer service and the ease of knowing you have an amazing Best Buy support staff available to help you! Membership is Priceless!