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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 11,509 reviews
  • Rated 5 out of 5 stars

    I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful I got this tech support. I’m not very savvy at computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item that BestBuy offers. I would certainly suggest purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the price. Glad I decided to get the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchases. Worth it. Very useful and comes in handy!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for letting us know your Best Buy Totaltech membership was worth it and it comes in handy for you! You can view the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech and if you ever need assistance, we got you covered as we are available 24/7/365 by calling 1-888-237-8289 that's 1-888-Bestbuy, or online at www.bestbuy.com/Totaltech, and through the Best Buy app. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Glad I got this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover 6 devices and is a great value. Easy to use.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We agree that Totaltech is a great value, but there's no limit to the number of devices it covers! Totaltech supports all computing products you own, regardless of where you purchased them, with 24/7/365 Geek Squad tech support. The membership also covers most products you purchase with an active membership, and gives discounts on tech you already own for repairs and services. You can visit www.bestbuy.com/totaltech to see more information. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Wanda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership and all that it has to offer me.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We love having you as a Best Buy Totaltech member! With 24/7/365 Geek Squad support, up to 24 months of protection on most new purchases, and free standard delivery/installations we are here to assist. Check out www.bestbuy.com/totaltech to learn about all the amazing benefits Totaltech has to offer and gain access to exclusive member pricings! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take care of all your questions and service needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FOR CAR STARTER INSTALLATION DO NOT BUY THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a remote starter for my car, and when I was trying to schedule an installation service, it shows that I have to pay $200 as a nonmember. Below that, it shows that Totaltech membership is $199 with free installaton, so I subscribed for the membership. When I was trying to schedule an appointment as a member, it was charging me a lot more than the cost they were charging me as a nonmember. I contacted customer service, and they said I have to pay $110, but as a member I have 20% discount so it would be $88.01. Installation for cars does not cover by this membership. Don't waste your $200

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      I’m a bit concerned about your experience as we assist clients with remote start installations daily, underneath the Best Buy Totaltech membership. You can find more information about what is included for free standard installation by following this link: https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 Free standard installation may have been part of your purchase. Please reach out to us at 1-888-BESTBUY (1-888-237-8289) so we can investigate your issue and assist you further. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing I’m glad I purchased it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Take a look at the benefits first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It depends. For some, this option is an incredible cost savings. For others, it's just a way to get certain items that best buy is hiding behind a paid membership.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review Uehara19Sox. Many of our customers receive the full value of the membership cost within 1–2 purchases. To make sure you get the most value from your membership, we encourage you to visit www.bestbuy.com/Totaltech to view all the great benefits of Best Buy Totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it with open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has Good member price and customer support is great!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      The exclusive member pricing is a great added benefit. With 24/7/365 Geek Squad support. Up to 24 months of protection on most devices purchased, free standard delivery, and free standard installs we are here to assist! We thank you for being a Best Buy Totaltech member and to learn about all the amazing benefits we offer visit www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Protect Your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to ensure that all my equipment was protected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We werent a fan of total texh... never used it except to install the tv!! Waste of money in my opinion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally Dissatisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed , here with service with BEST BUY they said a geek squad an come install but 3 party came misleading store people ..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help to set up computer was a nightmare! The transfer from old computer to new was not complete.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Oh no! We apologize for any issues that may have arisen from your data transfer service at BestBuy Dana. We take pride in the work we do and want to help in any way that we can. Since you are a Totaltech member your data transfers are free under the membership. Please give us a call at 1-888-Best-Buy (1-888-237-8289) as that line is available to you 365/24/7. You may also visit www.bestbuy.com/totaltech. Please do not hesitate to reach out at any time and we can help you get that data transferred correctly. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best total tech experience with best buy. next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have gotten our money's worth with this program..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was easy to get and activate. I look forward to using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havana anssnslsn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save money if you want to have car audio installed

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      You're right, all of your car audio components get free installation when you purchase them in store with an active Totaltech membership! You also get free installation for other car parts you may want to upgrade. Visit www.bestbuy.com/totaltech to see more benefits, or give us a call at 1-888-BESTBUY (1-888-237-8289) BBY-ExBrand_Totaltech