Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 34102 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 34,099 reviews
  • Rated 4 out of 5 stars

    Will pay for itself before the year is over.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the discounts that I get on PS Store and Nintendo eStore gift cards, that 15% off really helps. I also love the buy 2 get 1 free on Switch games, as well as not having to pay for protection plans anymore. The only reason that I didn’t rate it 5 stars, is that I wish that they also had the same buy 2 get 1 deal on PlayStation and X Box consoles as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the tech service received. I was reluctant at first but my former service retired and I had to find a replacement. Best Buy filled the need very nicely. They have helped me on serveral occasions - over the phone, in my house and in the store. I am glad I signed up for the service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Use car sales mentality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staffs are not educated and do not have enough knowledge and ethics to provide good service , only want to make a sale.also it is frustrating , Verizon phone co. is only co can have apple I phone .and their musty sales people are following customers .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Not liking the support you received in store can be difficult. We would be glad to hel pin any way we can if you could reach out to us on any of our social media profiles below. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love this membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have this membership you get help so easily and they are so kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and peace of mind knowing Best Buy has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love having my membership handy for my clumsines

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the whole idea of this membership! At first i didn't think it made sense as i just needed a quick fix on my laptop but i thought hey i have kids so it might just come in handy. And it definitely did because i dropped my laptop and instead of paying for a whole new one i can simple make a quick appt and just bring it in to get looked at for no extra charge! Very convenient and stress free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership from any store and has many rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best subscription I've ever purchased. I got it at the perfect timing. I purchased the Best Buy Total plan, and the very next day, my wife's laptops wifi driver scrapped out and started having issues. Brought it in to geek squad without an appointment (I wasn't aware we had to set one first), and was seen immediately. The service was amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the value of the service it is not bad. i would recommend getting it if you need extra help from geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value because i have 14 devices plus appliances. Any issues they come and fix or you can bring them in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car instalations are very smooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,i always enjoy looking for new tech,credit its very conivinient and app easy to use,buy it online and minutes later its ready to pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mngr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat value very much worth the cost nest option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having the membership and peice if mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value plus unlimited geek squad support lets you rest easy knowing your protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited Geek Squad help is worth the price for someone that is not tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is easy to access and relieves me of the stress in not knowing the problem with my home technology devices. I can easily call or email Geek Squad anytime for help. That’s awesome in my book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth the cost! It covers everything purchased from BB. That alone covers the cost of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't gonna buy the membership but when I found out I could save money and have some other things fixed or checked out like my computer I had no problem with it I was gonna buy a warranty but the warranty installing and everything else it would have been too a lot more money I did save money getting the membership so I will give you a membership in a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DADDYDICKDAMONMEMBERSHIP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU CAN AFFORD IT, YOU WON’T REGRET IT. GET THE MOST EXPENSIVE MEMBERSHIP TO GET ALL THE PERKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying several laptops, which i have had to return many times. They have never given me any hassle. I finally found one that works great! I will definitely continue to renew my Total Plus Plan yearly! I will buy all my electronics from Best Buy without any hesitation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service contract there is. Includes so much and so many different ways to get help. Extra product discounts too.

    I would recommend this to a friend