Customer Ratings & Reviews

In the end the best way to look at it is if you want to protect whatever you buy essentially getting a brand new product when your current product starts to ware down, I have had this membership since it was totaltech and I still strongly believe thats its worth the money as long as you shop here, even 3 times a year.

Great value. Constantly have my email blowing up with sales, discounts, and support. Free shipping. All kinda perks

This is my 3rd year to renew! Best money I have ever spent on a membership. I have used them so much when I get caught up in electronic frustration and they are always patient, professional and pleasant. I have been a loyal Best Buy Customer for over 15 years. I have used the Geeks and Geeks squad protection numerous times and always had a good experience!!

I i purchased this protection plan to do just that, protect my investments. It's much more affordable than out of pocket repairs. I also receive free shipping, geek squad services, and much more. I highly recommend this service to protect your investments and help troubleshoot and/or repair your stuff.

Total tech has save us several times. It also offers peace of mind just not as long as the extended warranty.

have used this for a number of years and it has paid for itself. geek squad is always professional and knowledgeable

love the total tec package it works for my lifestyle and expectations thank you

My Best Buy Total product is a godsend. We have 4 people with multiple devices that need to be checked/repaired or cleaned up for faster performance and this is a terrific product to cover the whole family.

this membership is a great value when its applied to everything you buy while you are the member.

This membership has great cancellation options. No worries for 60 days on any purchase, and it covers all your purchases from any category. The price is less than the manufacturers and much easier to service your needs. Just bring it into any store and they will take care of you.

Did you know that with this membership you’re able to get money back if whatever item you purchased goes on sale within 60 days? It’s pretty freaking cool. Pretty much pays for itself at that rate.

This membership is a great value. It covers all devices.

I renew every year because they are sooooo helpful! I can always count on them to lead me in the right direction. Worth every dime!

VIP Treatment, they know My name, Jorge and Jonathan are Simply The Best

Totally recommend its a really good choice and insurance for my purchase

The membership it’s amazing. Also when you get when you get protection plants, it really helps so much with your purchases that you do

This membership is a very good value and has unlimited geek support I recommend it for others to use.

The membership is phenomenal plus you have the Geek Squad also

As a LONG TIME, mostly satisfied Best Buy customer, it's a satisfying coverage plan that gives me great piece of mind for all my tech purchases.

In home service was quick, efficient, and they were wholesome and accommodating after I called later the same day to run a longer HDMI cable because I wasn’t comfortable taking my chances to replace it myself. And they took to my dog when they arrived to make it seem the whole experience seem like we were friends helping each other out with a move and setup