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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 11,509 reviews
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Had my Dell repaired. Staff Is very friendly

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you so much for sharing that you were able to get your Dell computer repaired under your Best Buy Totaltech membership, and the staff was very friendly! We’re always ready to help you in store, over the phone and 24/7 online. We can be reached by calling us at 1-888-237-8289 that's 1-888-BEST-BUY, online at www.bestbuy.com/Totaltech, and through the Best Buy app. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, price and love it , I definitely will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for installation and tech support later for 60 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable easy set up of new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good. Tech showed up on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. just couldn't understand the agent that well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to get my membership but it's a great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price and worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since i shop with bestbuy alot. i should've got this years before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech - worth the $$ and an huge help. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Auto Renewal Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate that this auto renews without any notification!

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Total Tech memberships do auto-renew to make sure our customers don't lose out on possible plans being cancelled if it were to cancel without the customer noticing and the membership information is available online when you are logged into our Best Buy website. Payment methods can also be updated there for the renewal and you can always contact us if it renewed and you didn't want this or wanted it cancelled and refunded for you. Please contact us at (888) 237-8289, online chat, Facebook/Instagram Best Buy Support, or Twitter @BestBuySupport if you have any questions or concerns we can help you with any time. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for those of us who are not up to date with technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have an expert to talk to when we cant figure things out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect solution to all my electronics and appliances purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t be let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the best support around Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bf1971

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totaltech was a real value to us as we had two purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech membership is worth of money. The service is good

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you Rahul for letting us know your Best Buy Totaltech membership is worth the money, and the service is good, we appreciate it! You can view all the wonderful benefits at www.bestbuy.com/Totaltech and if you ever need assistance, we are here for you 24/7/365 at 1-888-237-8289 that's 1-888-BESTBUY, online at www.bestbuy.com/Totaltech, and through the Best Buy app. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you buy a lot of stuff. Great for IPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a true value and the staff is extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this if you want a ps5 because its the only way to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by their technician. Highly recommend this service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for buying at bestbuy worth the value good item

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for letting us know that your Best Buy Totaltech membership is a good value. You can view all of the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech