Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 11,509 reviews
  • Rated 5 out of 5 stars

    Total

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Will definitely buy again once membership is up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful. No regrets purchasing this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has been a real value with my purchase of a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed with pertinent features. Thank you, Derek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product)))))))))))))))))))))))))))))))))

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We appreciate the review and thank you for becoming a Best Buy Totaltech member! Being a Totaltech member you have access to exclusive member pricing, 24/7/365 Geek squad support, up to 24 months of protection on most purchases and more! Visit www.bestbuy.com/totaltech to learn more about all the amazing benefits Totaltech has to offer! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Quality support should not cost this much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to give Best Buy another chance because I thought Total Tech would be a serious customer service and tech support option. It is more expensive than most competitor prices out there. Technology like sound bars and TVs either work or they don't. This idea that a tech person is going to come out and fix something you can't fix with the self-diagnostics or hard resets is absurd. I think paying $199 for "quality" customer service and tech support is a complete scam. Plus, if you buy products while you have total tech support, and then you cancel your total tech support, it makes for a stressful and confusing return process because Best Buy does not understand their own policies. The absolute worst holiday shopping and possible worst consumer experience (the other one was a TV I bought from Best Buy where Geek Squad told me it was working fine when it was defective) of all time. I think I am done with Best Buy after this fiasco.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was much better than I anticipated, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I am liking the membership, not outrageous price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy total tech membership nice smile Employe very help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items there always there for us when we need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. It is very useful

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review and sharing that you love your Best Buy Totaltech membership. It is nice to know that you use your membership all the time since it is very useful and has real value. You can view all of the wonderful benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech Thank you for being a Best Buy Totaltech memeber. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    CRMiller.org

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself in saving during the first hard drive crash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Check-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech (Marion) was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Not even a second guess! Will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will cover the cost on product purchase in store or online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I ever made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best protection and purchase to make at Best Buy!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A total rip off!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this was better than the standard apple warranty and it lasted longer. Reality check: Not true!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great quality and product with in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great memberhsip and i recommend everyone to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service representatives are so helpful!

    I would recommend this to a friend