Customer Ratings & Reviews

I have been a Best Buy customer for over 5 years if not more and I have always had the best customer service when I visit the store or do busy online! Super great experiences with Best Buy personnel!

Membership is a great value for the protection that you get. We have already had to use it on the purchase of a new dryer that was defective. They came out replaced it installed all the zero cost to us and it was great having that piece of mind

This is a no brainer getting a Total Membership you would be a fool not too. Two year warranties on your purchases and Geek Squad support and delivery specials make this a Must Have!

Don't have to worry about anything for a full yr. Price matching is nice add-on feature. Also got some $$ rewards in addition.

This membership has true value and has helped us when items stopped working correctly. It was a life saver to keep our kids content.

Peace of mind is at hand with the total membership. It also allows you additional time to ensure this is the right item for you with longer returns.It has been great to have purchased the all-around 2-year plans so that any items purchased after are already included in the membership. Once again, peace of mind right hand.

Honestly, I was hesitant at first.But as soon as I learned that I could fix my laptop for cheaper than anywhere else, I jumped on the chest.

it is great to not have to worry if something goes wrong as I have the someone to count on for help at all times

Having purchased Geek Squad services has been a life saver. We are older adults who have had a hard time keeping up with changing Tech. We are able to call, or ask for help and are quickly and efficiently helped. Thank You Best Buy

I saved so much money in the first week of purchasing My Best Buy Total membership. I highly recommend it!

The Best Buy membership is awesome because It gives a good way of repairing item like geek squad who are able to help one anytime if the machine or anything is broken.

I think it’s worth the price. I like the extras you can possibly get from it and knowing I’m covered if something goes wrong.

I love electronics I love Best Buy. At first I didn’t think the membership would be worth it. But I’m glad I finally gave in.

Hving the geek squad available is a great comfort. They are as competent as the personal computer tech I once used. They won't stop until they have resolved the issue.

This is a great value. Had problems with a printer and was able to exchange the printer at a Best Buy store with no issues

why worry about dealing with what’s wrong with your technology when you can have geek squad do it for you? It’s worth every penny.

Best Buy total membership is absolutely fantastic. The fee is very reasonable for the tech support and services that Best Buy and Geek squad provide. Mansfield Ma team is superb.

Getting a membership give you peace of mind and you always have geek squad just one phone call away. Plus the other benefits

As so many have stated before, this is money well spent unless you are a tech geek. I have used this for numerous things, saving on software installs, buying appliances, repairs, etc! Great value.

Kendrick from the Geek Squad was so very helpful. His guidance was direct, specific and understandable. I am 80 years of age and find technology impossible to comprehend. I will continue to shop at Best Buy now that I have discovered how valuable it is!!!