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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 11,509 reviews
  • Rated 5 out of 5 stars

    Great for multiple items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you buy multiple items and want installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to add protection to very thing u purchase

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your feedback, Chris. 24 month Best Buy Protection plans being included with your purchases as a Totaltech member is indeed a wonderful benefit. Be sure to check out all of the benefits available to you as a Totaltech member here: www.BestBuy.com/Totaltech. We look forward to assisting you with all of your technology needs! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Best Buy Fail - not better customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spoken to totaltech customer service reps multiple times this week trying to get an issue resolved. The exercise equipment I had scheduled for delivery on Jan 9th never showed up and no one knows why. Best Buy scheduled the next available appointment but it is an entire month away. I have been trying to resolve this issue and get an earlier delivery time since it was Best Buys error, not mine. Every time I call I get a different story. The last customer service rep I spoke to suggested that I drive to the local store and talk to someone in person. Considering how rapidly Omicron has spread, this advice is incredibly thoughtless and would be inappropriate if we weren't in a pandemic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Im happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has benefits if you are always looking for the best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product thank god for best buy coming in through clutch

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we added this , delivery and set up was fast an god

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase- so helpful. Help when you need it - at last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful program will definitely continue on with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership.Awesome deal's and extra perks.love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and highly recommended Total tech service for every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on-time for scheduled appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbis membership is a real value. I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is by far the best thing best buy have introduced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know I got this till my youngest mention to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings pay yearly and everything I buy is covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the Membership was Little Cheaper $199 a year is Pretty expensive plus I wish i could get a Discount on items with the membership

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Membership is a real value and AWESOME to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought i had this already, but had to repuchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add more memory to my sons computer we bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m encouraged by this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service from the technicians whenever I go there.

    I would recommend this to a friend