Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Hope all is well with this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good time to get a membership for your laptop
I would recommend this to a friendRated 5 out of 5 stars
Bestbuy Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy totaltech nice option to get on certain devices.
I would recommend this to a friendRated 5 out of 5 stars
LOVE TT FROM BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED WITH THE APPLE WATCH, HADN'T HAD TO USE IT.
I would recommend this to a friendRated 5 out of 5 stars
Membership TT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership I would suggest getting it for most people.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Superb benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect protection coverage. Havent had to use it yet though
I would recommend this to a friendRated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is the best value you can have. I must
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent investment. Membership gives me peace of mind.
I would recommend this to a friendRated 1 out of 5 stars
HORRIBLE EXPERIENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst thing I have ever experienced. We ordered a tv on November 25th. It was supposed to be delivered November 9th and Best Buy rescheduled it for some unknown reason. It got rescheduled to the 22nd and our appointment time was from 7am-1pm. At 1:02, Johnathon from the geek squad called to say he wasn’t coming because of the weather. It didn’t even start doing anything until 12:30. My husband had to take off work that day to sit around and wait for a tv Thai apparently was never going to be delivered that day because when we went to the store to deal with it, they said the geek squad members all came back to the store very early that day. We decided to go pick the tv up ourselves the next day and we couldn’t even do that because Johnathon didn’t “update” the order to show that he didn’t deliver and install it! We have spent a lot of money at Best Buy over the years and now I will do everything I can to shop elsewhere.
No, I would not recommend this to a friendRated 1 out of 5 stars
Confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t even know what this is. Did they sell me something I didn’t ask for?
No, I would not recommend this to a friendRated 5 out of 5 stars
Great reward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership rewards is awesome! Make sure give out more,
I would recommend this to a friendRated 5 out of 5 stars
Totaltech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing to purchase to give warranty to your items.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is really good to protect your investment
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used right away to remove virus on laptop. Quick service.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great and it’s value is even better!!
I would recommend this to a friendRated 5 out of 5 stars
Good membership, but didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but I didn't use it at all so I returned it.
I would recommend this to a friendRated 5 out of 5 stars
Blahzablahza
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ll see what’s up with this membership. Yadayadayada
No, I would not recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great having experienced individuals that came problem solve
I would recommend this to a friendRated 1 out of 5 stars
Nooe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people they send out work the system and don’t do the work and probably clam they did the work not worth the money
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Jordan! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience with a Totaltech Expert, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the exclusive deals! Let’s me get a PS5 next time!
I would recommend this to a friend
