Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, Recommend to all. Cost efficient. Buy it.
I would recommend this to a friendRated 5 out of 5 stars
The membership work for us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job at tuning my PC.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Dean! Glad to hear that you had a great experience with your Geek Squad service. Your Totaltech membership is perfect for all your computing needs as we can assist online, in home, and in store for free! If you ever need assistance you can give us a call at 1-888-BESTBUY (1-888-237-8289).
Rated 5 out of 5 stars
Tech ready
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far we have not needed it but will love it we do
I would recommend this to a friendRated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Was lied to by a rep and was talked into buying it without being told what it really was.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nice people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice people but they have a little information. When no one shows up to your appointment they have no idea what happened or whether anybody’s coming. They are someone sets up new appointments that you don’t even know about your they even cancel appointments do you have but don’t tell you. They give you different answers and send you millions of texts and emails most of which contradict each other and they keep sending you to the site where you try to figure out why you’re there and where the information is. I paid for total check because it made my whole purchase cheaper and when they came to install I had to pay $475 extra for things they said I needed. I have no idea how my purchase that was $2000 ended up costing me 3000
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review. I’m sorry to hear about your concern with a recent product purchase, install and delivery. We want our members to have a world class experience and it sounds like that did not happen for you. This is normally a smooth process and we do understand that sometimes this is not always the case. Please give us a call 24/7/365 at 1-888-237-8289 as we’d like to discuss this and get more detail around your experience.
Rated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value and add to the product.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value. Everyone should get it!
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get this. It's great. Saves you money and pays for itself.
I would recommend this to a friendRated 5 out of 5 stars
Membership provides peace of mind for tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is valuable with tech support when needed.
I would recommend this to a friendRated 1 out of 5 stars
Total Rip-Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is a TOTAL rip-off! You have to pay $218.00 every year to keep the service they claim is for 24months/2 years. If you cancel the yearly renewal of $200 you forfeit your applecare and the TT service that you was promised for 24 months when you first signed up. Applecare is only for 2 years through TT. Plus TT doesn't cover previously purchased devices only future ones and if you don't pay the yearly fee you lose your 24months on future devices too. Apple charges a 1 time fee for 3 years for Applecare. DO NOT PURCHASE TOTAL TECH MEMBERSHIP. THE RENEWAL PAYMENTS SHOULD BE EVER 2 YEARS NOT EVERY YEAR.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Totaltech is a good value for anyone who need help
I would recommend this to a friendRated 5 out of 5 stars
Yeah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good and it work and it help you keep your phone safe
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship must get have total progection on your tv
I would recommend this to a friendRated 1 out of 5 stars
A waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. These people do not know what they are doing.
No, I would not recommend this to a friendRated 5 out of 5 stars
Total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use the membership but I have it as needed
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use is all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership values more than how much to subscribe.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to know that I have protection on all my stuff
I would recommend this to a friendRated 5 out of 5 stars
A++++++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Def worth the buying. Great value Great service Thanks
I would recommend this to a friendRated 5 out of 5 stars
TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value with good customer service.
I would recommend this to a friendRated 5 out of 5 stars
Love the Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the perks and service. Do more Member Monday days!
I would recommend this to a friend
