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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 11,509 reviews
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan i would certainly Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is definitely worth it. I love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great its good really good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value membership with unlimited tech support.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello Sue! The Best Buy Totaltech membership does provide you with 24/7/365 support and unlimited troubleshooting on all your technology. Feel free to contact us anytime at 1-888-BESTBUY(1-888-237-8289) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always important to have geek squad as protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've saved the price of membership in the first week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this ,for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every penny,makes life a lot easier, great value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced for what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has lot touch with its customers and keeps rasing the prices

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy eat shorts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    300 bucks to save 30 bucks no thanks they don't show up they try to talk you into buying stuff on the phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Polite, knowledgeable, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved me 20 on my Apple Pencil already and free Apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    drop that money on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked me up so good. and there customer care is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow wow wow wow wow wow wow wow wow wow wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comunication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was so good. So smooth. Recommend for everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T EXPECT MUCH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called twice and neither agent could access my computer?!! Bought the plan in a panic for the second call, anticipating better service. Ended going to the store (with an appointment) to find out they could take my machine and report in 3 or 4 days, be prepared to maybe buy a new computer. This is my FOURTH computer in 11 years from the same store. I regret shelling out the $200. The problems all relate to the latest downloads (3) for WINDOWS 11, which I was compelled to do by Microsoft. These techs didn't get it, and I am working on the problems myself. It's obvious the Geeks need to get up to speed on troubleshooting Windows 11, a disaster. They (Microsoft) changed a lot of settings without asking. Still takes me 15 minutes to get a working browser page.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase so many tech items, this just makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I bought in along time can’t wait to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been going well being cover by geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership I was able to success in a ps5 purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. They will change the benefits that you paid for.

    No, I would not recommend this to a friend