Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Good Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan i would certainly Recommend.
I would recommend this to a friendRated 5 out of 5 stars
Get it asap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is definitely worth it. I love it so far.
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great its good really good good good good good good
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value membership with unlimited tech support.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello Sue! The Best Buy Totaltech membership does provide you with 24/7/365 support and unlimited troubleshooting on all your technology. Feel free to contact us anytime at 1-888-BESTBUY(1-888-237-8289)
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always important to have geek squad as protection.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've saved the price of membership in the first week
I would recommend this to a friendRated 5 out of 5 stars
We love this ,for the peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With every penny,makes life a lot easier, great value
I would recommend this to a friendRated 1 out of 5 stars
Overpriced for what you get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has lot touch with its customers and keeps rasing the prices
No, I would not recommend this to a friendRated 1 out of 5 stars
Best buy eat shorts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.300 bucks to save 30 bucks no thanks they don't show up they try to talk you into buying stuff on the phone
No, I would not recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Polite, knowledgeable, and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Total tech is sweet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.saved me 20 on my Apple Pencil already and free Apple care!
I would recommend this to a friendRated 5 out of 5 stars
drop that money on this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hooked me up so good. and there customer care is worth it
I would recommend this to a friendRated 5 out of 5 stars
Wo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow wow wow wow wow wow wow wow wow wow wow wow wow
I would recommend this to a friendRated 5 out of 5 stars
Great comunication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its was so good. So smooth. Recommend for everyone
I would recommend this to a friendRated 1 out of 5 stars
DON'T EXPECT MUCH!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called twice and neither agent could access my computer?!! Bought the plan in a panic for the second call, anticipating better service. Ended going to the store (with an appointment) to find out they could take my machine and report in 3 or 4 days, be prepared to maybe buy a new computer. This is my FOURTH computer in 11 years from the same store. I regret shelling out the $200. The problems all relate to the latest downloads (3) for WINDOWS 11, which I was compelled to do by Microsoft. These techs didn't get it, and I am working on the problems myself. It's obvious the Geeks need to get up to speed on troubleshooting Windows 11, a disaster. They (Microsoft) changed a lot of settings without asking. Still takes me 15 minutes to get a working browser page.
No, I would not recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase so many tech items, this just makes sense.
I would recommend this to a friendRated 5 out of 5 stars
You should get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I bought in along time can’t wait to use it
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has been going well being cover by geek squad
I would recommend this to a friendRated 5 out of 5 stars
Good membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership I was able to success in a ps5 purchase
I would recommend this to a friendRated 1 out of 5 stars
Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. They will change the benefits that you paid for.
No, I would not recommend this to a friend
