Customer Ratings & Reviews

I love this membership and will continue to shop BestBuy as long as Total is available. No hassle to get things repaired or replaced and always the best customer service! We love our BestBuy store.

Getting a membership give you peace of mind and you always have geek squad just one phone call away. Plus the other benefits

This membership is great! I originally purchased it because I needed 4 terabytes of data transferred from old hard drives to new ones and it was definitely worth it. They did the transfer in just a few days. I also get deals with the membership which are very helpful.

This is the best most valuable investment made to take care of all my electronics, I highly recommend it.

My membership causes a sense of value and protection with the products I have acquired from Best Buy, feeling very secure with the skillful personnel of Geek Squad to do an excellent job in case of any issues that might arise.

This membership is a blessing. Having it allows me to go into the store and get any questions I have about any item I am interested in before I purchase it. Then helps if I have problems after I purchase item.

This membership is a great value. I have already used it with success. The agent was professional, friendly, knowledgeable, and effective. I am very pleased.

As someone who relies on using technology but who has no expertise in troubleshooting, I SO appreciate the confidence this gives me to know I can go anytime with questions and they can help!

This membership saved me tons of money and the peat Best Buy are so helpful! Would definitely recommend getting the membership! NPS 100%

This is a great membership. The Geek squad is really great, they are so helpful and willing to help you with anything you need. In fact, all the employees in the store are so customer friendly.

Thank you so much for the membership package. It was so helpful to us and the customer service and technician was great!

Love the Geek squad and being a Best Buy Total subscriber as it eliminates the the worry if we have any type of questions in regards to our electronics.

This membership has been a Godsend! I’m transitioning from a PC to a MacBook Tahoe! Oh how I tried to do it on my own but the helpful and courteous Geeks and their assistants have saved me at least three times in the past 5weeks. Thank you!

I've been a Best Buy member for a while, but upgrading to the Total Membership was the best decision I ever made. The benefits are endless - free shipping, discounts, and exclusive deals. It's worth every penny. I shop here more often now, and I feel like I'm getting the best value for my money.

the device is really good at this time so far.and the most I like about going here is the customer service,It was excellent,Mason really explained and give hes time to help us a lot.He is great and very helpful to my son.

I really enjoy being a best buy member. Always great prices and great products. Plus i get a warranty on the products i buy from best buy

GeeG phone number is a joke. When I call, It a machine answers and after a long wait, I may get a human. When I start telling him my problem, he hangs up. Worthless

Absolutely enjoy this real value membership. Full support from geek squad and trust them with my devices

The membership is a good value when you are able to use items it covers, like vehicle component installations and Geek Squad diagnoses.

I love being able to call for help on our laptops and phones. I get help without having to be concerned about what each time will cost and it covers all my devices