Customer Ratings & Reviews

I found this to be very helpful. I use it quite frequently.

My friend purchased new Samsung laptop for early Xmas present. I purchased the membership because of the value associated with geek squad- very happy for the support!

I love this membership plan and value. I'm glad I purchased it.

Having a computer technician available 24/7 is very handy when your computer acts up. Considering what the cost would be to have it repaired every time makes this plan invaluable.

I renew my Total Protection membership every year to ensure that my products are covered. The price, benefits, and support are great.

This membership is totally worth it! My devices are completely covered, and I don't have to worry about paying an excruciating price to repair my devices if I have to. Best Buy covers it cheaper, and in addition, the perks are amazing!

With this membership, I have Geek Squad service which is very valuable.

Expensive to use with most items extra cost. Reaching someone to set up appointment frustrating.

Great value added to my account makes things much easier and i get great deals!

Love it. Protects everything i buy from BESTBUY. Love rhat my phones are covered

This plan saves me time and money each year and is easy to add a new purchase to.I would continue using this plan

The membership is a great value! You never know when you are going to need help. I have used this service many times.

Absolutely love the total membership!! I have used it at least three times this year to visit the geek squad… those guys, Joe and Mike are amazing!! They have been able to help me find the correct equipment and fix my older stuff!! Again thank you guys!!!

If you regularly purchase the warranty on items that you purchase you will end up spending MUCH less money in the long run by just getting this membership. You wont regret it. There is more than just a Deal of the Day for members also. Very good discounted items.

Having unlimited access to Geek Squad makes this worthwhile for me and my family. I always feel I can go there to ask my questions and show them my equipment that won't work. While the item may not be covered by them, they give me good advice.

The membership has been very helpful with our Best Buy purchases. The only downside is now it doesn’t include free tv installation.

If you don’t know how to set up a printer or if you are not tech-ie, then get it. My friend laughed at me for getting it but when I asked him to help me he said he was busy. So I made the right decision in getting the membership. It’s someone to help me when I need the help. I was able to use it to install my window air conditioner so that was worth it too.

I love the deals I get with this membership. Definitely worth the buy.

This has been worth it money so far, with all the education of all the pieces I have purchased and how to put them together. Along with the education of my MacBook Pro and how to find and use lots of the features. Geek Squad is the best,

This membership is well worth the money. The Geek Squad members are exceptional. They kept me informed at every step of the process. Very Professional.