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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 11,509 reviews
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, shipped quick and worked flawless. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. A worthwhile investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were a great help. they fixed all the problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive for m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too expensive for me so I didn’t renew it for that reason. Otherwise i liked the discounts and perks

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Walter. Thank you for your feedback. Our Totaltech membership has a lot of great benefits that you can take advantage of. Please feel free to check those out at www.bestbuy.com/totaltech and reach out to us if you reconsider! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should by this plan no cap!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, repaired the problem. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You going to love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good membership comes with a lot of perks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and i recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working so far. I have no complaint. Cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice knowing all the bonuses with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad to have this. Easy to get to and access.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really all that worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to skip the madness for acquiring a GPU during the craze... eventually I had to resort to buying used.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      This high demand items can be difficult to obtain while they are available and our Total Tech members have events that we make them aware of when inventory is made available to them first. These are first come first serve events for our Total Tech members and inventory is not guaranteed. You can check our the latest Total Tech benefits at https://www.bestbuy.com/site/electronics/totaltech/pcmcat1629315977983.c?id=pcmcat1629315977983 BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Great purchase could be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real peace of mind. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best valued membership to save on installation work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So getting total tech is worth it, especially if you buy an Apple product it pays for itself. Also, just just bought a new home so it was nice to have everything installed. What was annoying is that I was charged extra when I purchased a TV for custom installation. No custom work was performed, my wires are still visible and it looks ugly. When I try to email my best buy total tech Contact, he does not return my emails, and then months later there is no solution. He was very nice before hand, came to our house and told me what I wanted to hear, but after installation has been hard to contact. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      I hope you are enjoying your new items! I am sorry to hear the TV installation was left at a standard you did not like. We always want to make sure you are satisfied with every service. Standard installation is included on most purchases like TV mountings when purchased with a TV; services can switch to custom install for example on a TV when mounting on non-drywall surfaces like brick for example. For more details check out: www.bestbuy.com/Totaltech . We would be happy to assist with getting an agent to come back to correct the visible wires and aesthetics issues that are occurring. For items like this I recommend calling 1-888-237-8289 at any time and we can help get this taken care of for you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super great deal for a service i knew nothing about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unlimited geek squad membership is no regret….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't end up using the services provided. I'd reconsider it if I were to purchase a major appliance.

    No, I would not recommend this to a friend