Customer Ratings & Reviews

We purchased the Totaltech membership plan in April 2023 when we bought the laptop. When we purchased our Sony 85” TV and mount, this membership covered it as well as provided free delivery and set-up. What a fabulous deal! We highly recommend the Totaltech membership especially if you purchase several tech items.

This membership is a great value. Our TV had some issues with WiFi and they sent geeks out to assess , they couldn’t fix the problem and ended up giving us a credit for what we paid. So I bought an iPad instead and kept the TV with no WiFi! Win win

I joined the My Best Buy Total™ membership program, and it has been a game-changer for my shopping experience at Best Buy. From the moment I signed up, I was impressed by the array of benefits that come with this membership

One of the best products that Best Buy can offer. It gives you hundreds of dollars in savings and the peace of mind warranty that you need for all your favorite products!! I definitely recommend this, it basically pays for it self.

Pricing high for retuning customers. If not used should lower pricing for next year.

Oh yea It’s worth the membership every time have a faulty phone, computer I just make an appointment and take it to them.

I am really happy that I purchased this membership!! It has great perks AND awesome savings. The membership honestly ends up paying for itself pretty soon after purchase when you shop, etc. ! Highly suggest it!

It is the best, knowing what & when sales are. Also get the best service

Easy, practice, high value. The best rewards that you could takes

Have always liked it and found the associates to be very helpful most of the time

Great value for things that are valuable. It’s worth paying for the whole year

Nice to be able to purchase items with some built in benefits

This membership has honestly saved me money I wouldn't have been able to produce on spur of the moment instances. It allows for techs to review and explore issues my devices experience without waiting until I could afford to shell out service appointment costs.

It is excellent membership it has covered all purchases I've brought.

I like what they do but you take some things and it's always several days

Good, knowledgeable service on purchases and friendly, timelycustomer service.

I like having s resource for technical issues with any of my devices.

I would not be without this service! I think this is like my 10th year w geek squad total support. Anything u are worried about including security, fast computer response time, maximizing easy use of services; all done! The people are very kind and patient w us not so savy computer types.

Totaltech membership. I entered into this agreement with concerns. I didn't think that I would need it. BUT-I had serious problems with a new fridge. It actually needed to be exchanged twice. BestBuy was the BEST! Also-when I purchased my new AppleWatch-Apple Care was included. Instead of $70 my cost was $0. They also grandfathered in my laptop!

Love having this Total Tech membership. It has saved me a lot of money, makes it easy for repairs and assists with all sorts of purchases, not just computer related. I've had it for several years and I'm always pleased to have it when I need it!