Customer Ratings & Reviews
- SKU:
- 6406935
to a friend
Do you really need this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a lot of money for an item that should be included with a new purchase
No, I would not recommend this to a friendSad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have my monitor not working come to fix he angry and not fixed it
I would recommend this to a friendScam!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted an extra $400 for speaker mounting which I bought from Best buy
No, I would not recommend this to a friendGreat membership despite not being explained corre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership itself was good to have. But it truly wasn't explained to me correctly.
I would recommend this to a friendScam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful service! No stars if it were possible. There is not one time that TotalTech has been able to provide assistance or peace of mind when it came to my Best Buy purchases. They had a smooth-talking representative who gave me his card at the time of purchase as an ambassador, and he never responded to my calls. The TT hotline is a joke. They are unknowledgeable and rude. There is no service here that merits the purchase. Even with the subscription, you have to pay to have your purchases installed later which is NOT what I was told when I made my major purchase in addition to this plan.
No, I would not recommend this to a friendComputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get a computer in for a month and then they were of little use, had to send out and then refunded
No, I would not recommend this to a friendNo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not a total tech customer they had nothing to do with this
I would recommend this to a friendSo far not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had total tech long but it hasn't been a good experience
No, I would not recommend this to a friendPaywall to buy consoles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so I had the ability to purchase a next-gen console. Was able to get a PS5 so overall I am happy.
No, I would not recommend this to a friendservice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is fine if you have a lot of issues. I don't so it seems a bit of a waste of money for me
No, I would not recommend this to a friendNo paperwork given
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No paperwork was given with this which is a definite downside!
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Norma! We know it's important to have proper documentation following a purchase or service. If you need a copy of your receipt or summary of services, Totaltech experts are available 24/7/365 through phone by calling (888) BEST-BUY or (888) 237-8289 from the phone number associated with your membership. You’ll be immediately routed to an expert and they can look into your paperwork request. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert, or start here: www.bestbuy.com/totaltech.
Still waiting for special offers”PS5”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My low score is directly influenced by not being offered a chance to purchase a PS5 now that they have restocked and sold out again. This will not change until I receive a fair shot at being able to purchase one. If my year subscription come to an end I still haven’t been given a chance to buy a PS5 then I will not resub’ atm not worth the money
No, I would not recommend this to a friendTotal Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has great value but you can't add gifts received from Best Buy to your protection plans.
I would recommend this to a friendcontract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is not worth the money unless you are buying a few appliances
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hey, Roberta! Your Totaltech membership provides you with lots of benefits and savings. These include 24/7/365 support, member pricing, discounts on repairs and advanced services, up to 24 months of protection, an extended return/exchange window on most products, free appliance delivery and installation, and more! For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a Totaltech Expert or visit www.bestbuy.com/totaltech to chat online.
Way overpriced compared for other retailers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really not worth having to pay $208.00 (including sales tax) just to have early access to certain items.
No, I would not recommend this to a friendScam scam scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total scam, $200 a year and if you cancel your protection plan is void...
No, I would not recommend this to a friendNot a bargain at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wast worth it at all I got it canceled cause it was a waste
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Total Tech members have many options including free protection with low deductible for up to two years with qualified items purchase while the membership is active. You can also check out other options available at https://www.bestbuy.com/site/electronics/totaltech/pcmcat1629315977983.c?id=pcmcat1629315977983
Heating and speakers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The book was heating while in start up and speakers dont work when in a call.
No, I would not recommend this to a friendComplete and utter failure of service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for Totaltech for a home theater install. At the time of the sign up they printed out my appointment date for March 1. On March 1 no one showed. Somehow that appointment was changed to March 18. No one notified me of the change. When I tried to get a priority appointment, no one at Bestbuy cared to help make amends for their screw up. So I cancelled the membership, cut up my Best Buy credit card and will never set foot in Best Buy again. Total waste of time. Incompetent techs. Management doesn't care about Elite status customers. FAIL
No, I would not recommend this to a friendBundled Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find this membership was bundled in my purchase.
No, I would not recommend this to a friend