Customer Ratings & Reviews

A good choice for me. Almost the entire annual cost was worth it to have the Geek Squad transfer all my data from my old HP laptop to my new Mac. I’m in a rural area with no professional Apple help, so I expect I’ll be calling the Geeks sometime during the year.

This membership is great if you have a lot of devices that break all of the time. It puts you first in line when you call.

This membership has changed from before but still worth every penny. I brought in old computer and they copied all the files and pictures. The then disposed of them. If you have old computers to clean up and buying a new computer this product is worth it. Especially at Plover, Wisconsin Location

This is a must have for all your protection. never have to worry about anything

Love the peace of mind of getting the protection on my laptop and the unlimited care from the Geek Squad.

Crazy you're charging me $189 and I can not get ahold of anyone to cancel it.

This membership is great unlimited geek squad and warranty on all products

Had this service for a few years now! Definitely worth it!

I can't believe they offer such a great benefit with this membership. It is an investment.

This is a plus in today's world of change for people you can trust

I love the Best Buy store, and all the employees are so nice specially, at the Kenosha store, the membership is awesome and they’re always there to help you and answer any questions and save you more than you bought it for, thank you, Best Buy

Certainly a good value, saved from replacing a $2,000 computer by installing a $75 hard drive

This membership is a great value! Member prices, plus unlimited Geek Squad support is worth it alone. Also, l love the added perks like AppleCare+, YouTube Premium, and others on purchases is icing on the cake. If you’re not a Total member yet and purchase tech primarily at Best Buy, seriously consider it.

I have a family member that has it and has liked that she shas automatically have 2 years warranty on all her products. I had to make a bog perchase so I just wanted to get more peace of mind and a few more to get this then to jist get just the protection for just thay product now I will have them for all i buy from now on

This membership is Awesome there's so much you get but its so worth it. Ive brought several electronics to Geek Squad. Fixed everything perfectly. Also you get deals and special discounts associated with the membership including free things as well. Its worth it. I just renewed my membership!

WOW! Basically, no more tech headaches! Our Geeks have been helpful, personable, friendly and extremely knowledgeable. My husband got a tutorial for his new computer, and has been a confident user since! We appreciate the ability to have them handle any and all of our tech needs! This membership is well worth the $$ and more!

This laptop is amazing. Good for editing, gaming, school, videos and many more. I would definitely recommend this laptop for gamers. The screen is nice and bright, keyboard have a nice layout. This membership may be a little pricey but it’s great in case you break something. In my eyes it’s a deal

The membership is worth it if you plan on buying multiple appliances in one year.

Absolutely love the total tech membership with the ease of having coverage for 2 years

I would never be without their protection plan. They work on all types of technical devices. I have had no problems with them, Extremely great knowledge from them. Always have resolved the problem. Been with their policy for 14 yrs.