Customer Ratings & Reviews

I’ve been using the Best Buy membership for a while now, and overall, it’s been a great value—especially if you buy electronics regularly or want extra peace of mind.

The camera, is awesome has everything you need to get you blog on and popping.The smooth sleek design and easy to navigate controls.

This membership is a great bang for your buck. Definitely helps save with member prices and benefits. Gives peach of mind with support

Needed help in setting it up and getting other things installed on it.What I needed.They did a fantastic job in such a very short time

Geek Squad is fantastic. I truly feel like I have my own personal IT support with them. The membership has many perks and is worth it!

Definitely worth it, wouldn’t recommend making purchases without the membership, saved me tons of money by switching to Best Buy!!

Best protection you can get, i absolutely love it, i got it on a whim to try it out and im on year 2 as of now and i dont think i will be removing it at all. this is the best thing you can purchase if you buy here a lot.

My Best Buy total membership has been a great membership value and Geek Squad employees have been very helpful in the past and present and not make me feel dumb. I also get great special discounts that have saved me over $400.00 and the membership is $179.00 per year, you do the math.

Love having the geek squad support. Really great to have multiple PC's covered. Price is reasonable for services rendered. Plus the staff are friendly and knowledgeable.

Worth every penny. Having all your purchased items protected is worth it alone for me. The deals you get are great as well. If you shop here often its a must buy.

My wife loves the HP Omnibook laptop we purchased. It's easy to use and the touchscreen moves everything along. She struggled with her previous laptop She loves the big screen.

I get it for the geek squad support. Go to them for anything once and you already earn your money's worth. Anything else comes up and you're saving money, potentially hundreds.

Get this membership, i purchased a laptop on Saturday and Sunday i had to return as the internal screen was cracked. I was able to return the laptop and exchange it for a brand new one without any issues!!

I recently signed up for the BestBuy Total Membership, and I can confidently say it has transformed the way I approach tech shopping. This membership is not just a subscription; it's a comprehensive service that adds significant value to every aspect of the BestBuy experience. First and foremost, the perks that come with the Total Membership are unparalleled. The ability to enjoy free shipping on eligible items, regardless of order value, has been a game-changer for me. No more hesitations about adding that extra accessory or gadget to my cart – the convenience of free shipping is a definite plus. The exclusive member-only deals and discounts are another highlight. BestBuy consistently offers compelling promotions, and as a Total Member, I get access to even more savings. These exclusive offers have allowed me to score some fantastic deals on high-end electronics, making the membership fee more than worthwhile. One of the standout features of the Total Membership is the extended return window. Having an additional 30 days to return items gives me peace of mind, especially when making significant tech purchases. It's a testament to BestBuy's confidence in the quality of their products and commitment to customer satisfaction. The tech support benefits are a true lifesaver. The 24/7 access to Geek Squad experts for assistance with setup, troubleshooting, and general tech advice is invaluable. Knowing that expert help is just a phone call away provides a level of reassurance that sets BestBuy apart from other retailers. The Total Membership app is a user-friendly hub that consolidates all these benefits into one seamless interface. It's easy to navigate, and I appreciate the personalized recommendations and early access to sales events, keeping me in the loop about the latest tech trends and offerings. The annual membership fee is a modest investment when compared to the savings and conveniences it provides. Whether you're a tech enthusiast, a casual shopper, or someone who values excellent customer service, the BestBuy Total Membership is a no-brainer. In conclusion, the BestBuy Total Membership has elevated my tech shopping experience to new heights. The combination of exclusive deals, free shipping, extended return windows, and tech support make it a must-have for anyone who values quality, convenience, and savings. I wholeheartedly recommend the Total Membership to tech enthusiasts and casual shoppers alike – it's an investment that pays off with every purchase.

3 year member, I was very disappointed when my membership had an expired card on it. I contacted them 4 days too late to rectify. No w, ALL OF MY WARRANTIES ARE NULL AND VOID. My account still shows all of them. But I am out of luck. I called. The "back" office was supposed to contact me, but its been 5 DAYS, nothing. Now way to contact for help to fix. So, I paid more to go with Best Buy and now it kind of wasn't worth it without the coverage,

Seems to be getting more expensive every year. With less covered. Appliance take away was an important feature for me that was removed.

Enjoy Best Buy and the warrantied products through my total Best Buy geek squad membership give me peace of mind on my purchases.

I appreciate the encouragement from one of the managers to purchase this because it was only $30 more and I was getting my computer worked on. So, it paid off. I have worked with Geek Squad members and they have been so helpful. So, as of now, I'm very pleased.

I love it and want everyone to know how helpful everone was to me during the time I had to spend getting my computer and phone fixed.

This membership is a great value for all purchases at Best Buy. They qualify for this protection. I had to return a very expensive television, but when there was no replacement available, I received a gift card for a little less than what I paid for the television. It is also come in handy for other items, such as laptop protection, most recently the charger cord for the laptop broke, and I was mailed a brand new one within a week.