Customer Ratings & Reviews

I love total te h its worth every penny. When you dont have time to swap compitor parts or need someyhing fixed. They are there to talk and hlep you when you need it most. And always do a steller job.

Bought this membership when we bought our phones. Wish we would have bought it much sooner as in when we bought 3 Samsung TVs in the months before. It gives us peace of mind that everything is covered for such little cost!

This membership is a real value, I get it yearly! You get unlimited support for all your tech and appliances, no matter where you purchased them. Get help in store, over the phone and 24/7 online. Worth the splurge!

Amazing put together multiple PCs for me didn't trust myself now that I know what I'm doing really don't need it anymore but this is a great service for the price

Membership saved my money, as well as SQUAD saved my time. It’s always better to have professionals to do installation for you!

I am a total member of Best Buy and bought all the devices, appliances in Best Buy. We have used Geek Squad for several years and are very pleased with their help.

This membership allow all types regular assistance from store personnel free that otherwise could add up service-by-service. It is worth the cost.

Had alot of issues with an older computer. All the team members i dealt with were patient and determined and finally corrected the multiple issues on my computer. They explained things in terms that i understood and i appreciated all they did.

The support is great with all that is covered. I was surprised with some of the extra benefits of ahich I was not aware, such asfree delivery and set up of future purchases. I like being able to chat about issues as they arrive.

They help a lot I have trouble with my pc sometimes and they’ll fix it right up

Getting the Totaltech membership saved us a lot of money. It also gives peace of mind with the Protection plan. Delivery and installation are free.

[Employee of bestbuy] I bought this membership to get my new refrigerator delivered and installed. Everything went will. I have also saved on getting protection on my purchase from Best Buy. I recommend this to anyone who shops at Best Buy a lot.

This is a fantastic membership to belong to for all year savings. You get a lot of benefits and quicker deliveries too. I think this is the best way to protect what you purchase at Best Buy. I highly recommend this plan.

Pretty nice, they repair every part free of charge, takes a little longer than expected but no longer than a week usually

This membership is real value and it’s easy as Best Buy can install all the items required for home

This membership is a great value, We have unlimited Geek Squad. All access to all benefits that is offered. If you need any Tech support, this is the membership you will get the most out of.

[Employee of bestbuy] If you buy a lot of items here its worth it. Free waranty on everything I buy especially on the tvs since they can be more expensive than the subscription. Free installation too when getting delivered

This subscription made my car audio installation significantly cheaper. It was useful when I bought a washer and dryer later on in the year. Its awesome!

This membership has saved me over 300 dollars so far this year. It’s worth the annual price. I wish they wouldn’t have gotten rid of the free delivery and haul away for appliances though.

Free install of TV brackets and a large 77" Sony TV has paid for the cost of the Totaltech membership, so it has been worth it for that reason. Needing to pay it each year to maintain the 2 year extended warranty is questionnable.