Customer Ratings & Reviews

Have been a member since 2013 and the geek squad has been very helpful to address any issues,

You kind of have the purchase the membership if you want the best deal available.

This membership deal is a real value. I am an entrepreneur and Best Buy is my tech support team. They never disappoint and always always do their best to help. I’m so grateful for this team.

Satisfied with this membership. protection on our items,

Having this membership allowed me to save a considerable amount of money.

I wish I knew this program earlier. I recently joined the program. It saved me hundreds of dollars and gave me peace of mind.

This is the best friend ANY computer could ever have. This Best Buy Total is just that. This is the greatest replacement for a warranty. Best Buy Total protects your computer from screen to hard drive to ANY software within your computer. Work efficiently knowing you are covered.

membership is worth it love the value geek squad is a life saver i love the deals and the peace of mind knowing i have best buys support I've bought tons of stuff from here using this membership total plan

Total is very useful for earning points to make purchases a little easier on the wallet.

I love being a membership owner because I have had many benefits that I’ve been able to use and I’m getting ready to purchase appliances that will give me a great discount

membership is helpful for most part.usually helpful when coming in store,disappointed that coming to home to hook up my printer was a rather costly add on out of my pocket.

I recently purchased 2 new gaming computers, and the fact that the total plan covers parts and any work needed is a peace of mind for me and my son. Its nice to have Geek Squad if anything happens to my electronics.

We are always satisfied with the expertise of those who assist us at Best Buy when we bring in questions or need help because some product we purchased doesn't seem to be working as we expected. The Tech group handles it all well. Occasionally the wait is more than we'd like but that's because they are popular.

Had an issue with laptop. Had purchased total membership. It was corrected and returned with no issues. Service associate was very pleasant and helpful.

Have had bestbuy total since the beginning and have been very happy with it. Great membership to be a part of.

Protect your investment with the geek squad. It’s the number one reason I keep on going back to purchase computer computers from Best Buy.

Great purchase got my son's pc fix well.It's no problem. Highly recommend, if you have a lot of electronics

This membership is worth every penny. I have such ease of mind, and receive such incredible service from the staff at Best Buy, that I will never buy appliances or tech purchases anywhere else

What I like most about this subscription is that I could just come back to the store and get refund for the item purchased. I understand that it is possible anyway, but thanks for this subscription time from the purchase date is significantly increased.

Love the unlimited Geek Squad as I surely will need it to explain all.