Customer Ratings & Reviews

Love the unlimited Geek Squad as I surely will need it to explain all.

Very pleased with the technical assistance. And good program and product availability.

The best part of this membership is the warranty that you can get with goods that you buy. Totally worth it, I got my dishwasher replaced twice! it was a manufacturing defect but Best Buy got me covered!

Great purchase for the items I needed to be covered.

I do most things myself on my computer but this was handy when my SSD failed they replaced it for free(besides the new SSD cost) and installed new windows. The discount prices on items is somehat nice aswell. The value could be better, might downgrade to the cheaper membership.

Purchased it then let it it expire……… dont be like me i had alot if items under the total tech warrenty and lost it bc work got slow and didnt feel like it was necessary to spend a couple of hundred bucks on something i thought i didnt need. Now alot of items that i have are defective and cant get replaced bc no warrenty.

It is a warranty on my laptop purchase which is great and I need it

Outstanding protection for all your devices. I highly recommend it.

When heard about the membership, didn’t think twice, got it together with my PS5, back in Oct 06th 2022, to get all the perks and protect this valuable acquisition! Ever since, got great deals on both special member discounts and some cash back as well! Thats money well spent, for sure!

My Best Buy Total membership - worth considering if you're buying various items all yr or also if you're not a tech savy person and don't have anyone you can ask for help sometimes

I purchased the Best Buy membership about a month ago and love it! The amount of deals and benefits you receive from having it are awesome and will definitely keep it for more years to come!!

This is an invaluable service for small business owners when time really is money and all needed technologies need to stay fully operational 24/7!

It’s really good place to get your equipment! Great customer service and support!

Love this. I have them clean up my computer all the time. Makes it run better.

I like to use Best Buy Credit Card but I think I'm the last person you should ask since I got BILLS on BILLS. However, if you're careful on your spending and pay each due date and on time, you shouldn't have issue.

I absolutely love the membership and its amazing benefits. Truly thrilled with the coverage and deals found browsing for home appliances and electronics. Can’t beat a 60 day return policy!!!

I like . Good everything good service and good atención in the store

If you figure on the many electronic options that Best Buy offers, this is quite a deal. I recently bought a new refrigerator. Free delivery, setup, and haul away. I had a monitor that was almost out of warranty, just shy of 2 months. It went down, and I was given a brand new one. This is a great program.

Would definitely recommend it has saved me so much money from not having to purchase Apple care or warranties separately. It is also easy to just go and use the geek squad not having to worry about extra costs. I love this membership

The customer service support I received, as well as the service provided under the warranty, was excellent. The representative made sure he understood my problem and worked quickly to coordinate an in-home repair. I was very comfortable with the technician who visited my home. Thanks for all the help!