Customer Ratings & Reviews

My Totaltech membership is great. It has paid for itself many times over. Get great suort and benefits by having it.

I have been using Best Buy Geek Squad for years now and have only been 100% pleased, each time I bring my computers to them. So knowledgable and helpful, taking the time to help me understand more about computers, plus all the good buys I have gotten from the store.

I love my 75" Sony TV. The color and picture is great. It is simple to use.

I really appreciate the services provided buy the Geek Squad! Everyone at the Geek Squad has always been courteous and professional! The turn around time is outstanding. Thank you.

Great store ! Excellent customer service! Will definitely come back.

Geek Squad is always available . Very little wait time

Membership at Best Buy supports both technical support and in-home scheduled appontments that covers installation, trouble shooting; inclusive of Webroot. NOTE: PRICE OF MEMBERSHIP HAS GONE UP GIVEN OF WHAT THE SERVICES COVERED UNDER POLICY.

Best Buy's Total Protection is an absolute game-changer! Their warranties are unparalleled, making them my final destination for all electronic purchases. The peace of mind that comes with their protection plans is unmatched!!! Why shop anywhere else?

If you shop at Best Buy often, this membership is WELL worth the cost. You won't regret investing!

Having this "my BEST BUY total" coverage on our computers and other devices has been a tremendous investment for my wife and I. Most people our age would not be able to continue using this modern devices without the expertise of people like the Geek Squad.

It is a really Good membership. 10 out of 10 would recommend

This item was EXTREMELY HELPFUL, I was in need of help and information. I actually forgot that I ordered this gem. It really helped me navigate through my problems. Also, there is always someone available to speak to you and help you as well. This is a MUST HAVE if you're like me! It's a must have for women especially.

I saved so much in the first month of membership with technology repair cost, sales, and discounts. It has been worth the cost! I've saved more than the cost already!

I like total tech because it helps when with all my expensive laptops and tablets they are all taken care of by the geek squad protection for two years. It also has helped me in the past with repairs. Today I went in and got a set of ram sticjs for 20 dollars cheper. The perks are great.

Using this service for the protection plans alone is worth it. Geek squad service has always been incredible. Cannot recommend this enough.

Allowed us to purchase without worry!! Was concerned about missing a future sale but this allowed us to get what we needed without waiting.

Very happy for Best Buy made it possible to renew my membership annually!

Great value! You can never be too careful. Highly recommended. Won’t make a purchase without it!

This membership gives unlimited support. The team are very accommodating and kind with adjustments in schedule of delivery and installation. They won’t leave until you are satisfied and will come back if they need to. Isn’t that great?!

Useful for multiple computer repairs, once you buy a membership any and all repairs are included under the membership.