Customer Ratings & Reviews
- SKU:
- 6406935
to a friend
Don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't do this again. Waited on hold over an hour to talk to someone, chat is not helpful, waste of money
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Sorry to hear your experience with the phone and chat support was less than spectacular. We would like to have the chance to fix that. We offer 24/7/365 chat and phone support as a big part of the plan and we are continually working on keeping hold and wait times low. I hope you give us a call back at 1-888-237-8289 or go online at www.bestbuy.com/Totaltech so we can get everything up and running for you. We look forward to hearing from you!.
To Much To Pay Annually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is to much to pay annually considering big ticket items tend to last longer.
No, I would not recommend this to a friendUnfortunate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one showed up to the appt so I wasted the first month and a half of my year
No, I would not recommend this to a friendNo do me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive for what I was getting so I canceled it
No, I would not recommend this to a friendNot worth it pay a teenager 20 bucks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse then Netgear support, hang up on you because you were frustrated and dont want to fix the problem.
No, I would not recommend this to a friendTotal tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too much money for what you’re getting not enough advantages to having it
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Best Buy Totaltech is a great value! Your membership includes several benefits not available to nonmembers, such as: Free Geek Squad Support 24/7/365, on all your devices, no matter when or where you bought them. 24 months of protection on new purchases while the plan is active. An extended 60-day return/exchange policy. Free standard install and delivery for new purchases – and much more! Please visit www.bestbuy.com/totaltech for a list of all the great benefits membership includes. If you have any further questions, we are happy to help, please don’t hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289).
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to see how fast I could get a PlayStation 5 and of course within 1 day it was available
No, I would not recommend this to a friendTotalwreck service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service . No follow up. Told something would happen and it didn’t . We cancelled kt
No, I would not recommend this to a friendmad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could rate them less than 1 star I would. They did nothing to help totally useless.
No, I would not recommend this to a friendHorrible installation services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad organization skills and lack of communication. Awful installation company.
No, I would not recommend this to a friendBuyer Beware - Emptor Caveat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you sign up and then they cannot deliver what you ordered good luck with the return
No, I would not recommend this to a friendYou Screwed Up My Order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it. In my name. You Screwed Up and put it in my spouse’s name and account. I cancelled it.
No, I would not recommend this to a friendF best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They lied to me to make a sale canceling and returning everything they are Money suckers never agin!!
No, I would not recommend this to a friendWait to long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Want to cancel have to wait 2 hr it cost me 200 and why is it if i cancel only get 130 RIP OFF
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and question PastorB. If you cancel within the first 60 days of the initial purchase, or any renewal term, you will be entitled to receive a refund for the full value of the amount paid for your yearly membership minus the value of any membership discounts, services or benefits already provided during the then-current term. If you cancel after the first 60 days, you will be entitled to receive a prorated refund based on the number of days remaining in the billing year beyond the cancellation date and minus the value of any membership discounts, services or benefits already provided during the then-current term. If you have any questions, please call us at 1-888-237-8289 that's 1-888-BEST-BUY as we are available 24/7/365 and happy to assist you.
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is too expensive to have to be able to get a chance to get a hard to get product like a ps5.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and feedback Matt, we really appreciate it! Best Buy Totaltech includes access to exclusive Totaltech member prices. You can view all of the awesome benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech Many of our customers receive the full value of the membership cost within 1–2 purchases.
merlene3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never use Geek Squad again. Did not take any responsibility on the new computer that I bought
No, I would not recommend this to a friendCan’t speak with someone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an installation two weeks ago. Radio doesn’t work. Can’t get ahold of anyone
No, I would not recommend this to a friendBad products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a protection plan that you have to buy because these companies make bad products
No, I would not recommend this to a friendNeed ps5.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Try to get some deal from Monday members. But just unavailable around.
No, I would not recommend this to a friendDon't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother with Total Tech. The quality you get with installation is subpar.
No, I would not recommend this to a friend