Customer Ratings & Reviews

I love it and want everyone to know how helpful everone was to me during the time I had to spend getting my computer and phone fixed.

Membership is great! It offers sooo many perks. I only purchase my electronics & phones & games & accessories from Best Buy. They back their products

I love that this plan will protect my purchases. i feel more comfortable products with these types of plans.

In a crunch, Best Buy came through one more time. They were great at helping with decision making and assistance in getting me up and rolling again. Thank you to all who were there for me!

I am not one for store memberships, especially if I have to pay for the sub as I have a fixed income, but when I had to bring in my PC for a scan and diagnostic, the Total Membership was a little more expensive than the diagnostics. I have a custom build PC, and know nothing about computers, so the total membership pays for itself in cleanings, diagnostics and anything other care my PC will need. Additionally, in-store protection plans are included with the membership, no need to pay extra, which has always been my turn-off. tldr: The Total Membership is well worth the price and more than pays for itself.

I recommend purchasing the BEST BUY membership. It keeps you at ease for the items covered and virtually pays for itself in replacement or repair.

For the price of the membership if you use it worth the money, but if you don’t buy much at Best Buy then I would recommend buying somewhere else.

My decision to to become a member was simple and easy. Best Buy offers a variety of products and services. One in particular is access to the Geek Squad. Unlike other options, the ability to pick and choose what electronic products I would consider, the Geek Squad enables me to address any and all issues.

Being able to get so many different discounts a day and the ability for anything happens to the items I buy like an Xbox elite controller I could have it repaired at Geek Squad. I love the Best Buy total membership and I would recommend it to anybody. Especially if you for instance, happen to buy a laptop there crack the screen they can repair it.

Geek squad member showed me what it was going to cost to repair my computer and said it would be cheaper to buy the membership and it would cover what needed to be done. Plus i can use it on other items in my house and they do not have to be bought from best buy.

Use my membership often to keep the computer clean. Always helpful and are efficient and effective.

I love the membership. It has saved me hundreds of dollars with the price match system. I also love how there is a protection plan for 2 years on every device purchased.

Its nice to know that if I had a problem they have my back. My wife's computer more ssd space the Geek Squad was outstanding they helped me get the right board and reset the computer and moved all her files. They also found some bad files that my firewall did not catch. The only thing I paid for was the part. You can not get that anywhere else that I know of. Thank you the help.

For me, the Total membership is totally worth it. Extended waranters have saved me more than once. Computer support, even for the tablet my daughter took with her to college at the Best Buy there. Nothing else needs to be said-but these are our two of the advantages...

Great place to shop, great professional personnel. The membership is a real plus knowing if anything goes wrong the Geek Squad is there to help get me back on board, and the price is right. Best experience at Best Buy!

Depends on your need and lifestyle, as to weather or not you need this product. I purchased it because accidents happen and Its better to be covered than out of pocket 100's of dollars. Good service and support team!

I began to receive the benefits of membership immediately: Special pricing, bonus points, device protection, and services, such as transferring data from one device to another. The Geek Squad will also help me complete the setup of my new device and help me when needed in-person, on the phone or remotely.

Great Customer Service and the discounts and benefits they offer are really useful. They really know how to sell tech and how to take care of tech

Definitely worth the price. You never know when something (expensive) is going to happen. The Total membership takes care of that.

Best Buy Total™ Membership Review: Totally worth it! The 24/7 Geek Squad support, product protection, and exclusive deals make it a great value. Perfect for anyone who loves tech and wants peace of mind.