Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 4 out of 5 stars
The service pays for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is definitely worth having. Two tech procedures I've had done has already paid for the cost of the service.
I would recommend this to a friendRated 4 out of 5 stars
I am competent in my own field, but a novice in IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was eager to please. They were patient with me and I appreciate them understanding the place of an old guy in high tech problems.
I would recommend this to a friendRated 5 out of 5 stars
First time user, and I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally impressed with your tech service. I have peace of mind, and you have saved me considerable money! Your technicians on the telephone are extremely courteous and informative. I am very pleased with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I have only used this service once, it is very comforting to know that if any issue arises with any of my technology, I am able to get the help I need to repair the problem without incurring significant cost.
I would recommend this to a friendRated 5 out of 5 stars
Such a good buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a good buy! I’ve been able to use it in case of malfunctions with any of my products. They’ve always been super responsive and able to set up my appointments same day.
I would recommend this to a friendRated 5 out of 5 stars
Best Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is seriously one the best purchases i have made so far at bestbuy because you get exclusive access to ordering devices and products before anyone else as well you get to save so much money throughout the year.
I would recommend this to a friendRated 5 out of 5 stars
Never know when you need warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this total protection because I just never know when any electronic item in my home will give out and I don’t want to be out spending more money then I have to if I just have gotten the warranty when I should have.
I would recommend this to a friendRated 5 out of 5 stars
Best Ever Plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely do protection plans because I feel like I never get my monies worth but I can honestly say that this is the best one I ever purchased. I have used it multiple times and it has saved me a lot of money and frustration!
I would recommend this to a friendRated 5 out of 5 stars
Great membership worth getting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have especially if your moving & getting new appliances. I was able to get free delivery, & installation which saved me a lot of money. They've revamped the program a little but still wirth getting.
I would recommend this to a friendRated 5 out of 5 stars
I love it and glad I got it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took this membership without being sur if it was worth it to get. We actually used it on several device and on car radio installation. Process was easy and convenient. Super happy we have it.
I would recommend this to a friendRated 5 out of 5 stars
Don’t get caught without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my membership I receive many perks other stores don’t offer. Professional installation including mounting to wall-set up with tech support a phone call away. The associate who help me with first tv was excellent
I would recommend this to a friendRated 5 out of 5 stars
Car stereo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and The Geek Squad are the best. I've been to the Dartmouth Mass Best Buy and Sam the technician A1 knows what he's doing. I never have to go back and the guys from Best Buy Warwick Rhode Island also
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was a great value. I saved a lot with radio installation.
I would recommend this to a friendRated 5 out of 5 stars
If you like your toys like I do, It’s a smart move
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! Safety net I didn’t think would pay off, but has come in clutch over the past year. Easy service requests and repairs. Expedited shipping is nice when I purchase online.
I would recommend this to a friendRated 5 out of 5 stars
Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech membership is worth every penny. This crew has always gone above and beyond to make everything right. If you want to save money this is NOT the place to skimp. Buy it!
I would recommend this to a friendRated 5 out of 5 stars
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not say enough about this company ! I love the Mobile plan and I live 13 miles from everything and ever since we have StarLink My internet has been Awsome !
I would recommend this to a friendRated 4 out of 5 stars
Valuable membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership saved us a bundle of money on appliances, and waives the in home delivery fee and install. We recommend!
I would recommend this to a friendRated 5 out of 5 stars
The Membership Saves You Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has already paid for itself. It covered delivery, installation, haul off of old refrigerator when I purchased my new refrigerator. Also I had my new laptop backed up and data transferred from my old desktop with no charge.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hi, Becky! Thanks for sharing all of the ways Totaltech has saved you money. I know that's the best feeling! Visit www.bestbuy.com/totaltech for more ways you can save through your membership.
Rated 5 out of 5 stars
Great Program, worth it for the protection alone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved having TotalTech, between the deals and the coverage I think it is totally worth it. I only gave it up because I couldn’t afford it at the time, but I will definitely be purchasing again when I have the means.
I would recommend this to a friendRated 4 out of 5 stars
New to membership and good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal taking advantage of discounts. Will be taking advantage
I would recommend this to a friend
