Customer Ratings & Reviews
- SKU:
- 6406935
to a friend
Absolutely horrible. Buy elsewhere.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is a complete sham administered by barely trained circus animals.
No, I would not recommend this to a friendToo pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to get a ps5 couldn't get one even with the membership , too expensive cancelled the same day .
No, I would not recommend this to a friendworthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 week wait and nothing done for a power cable issue but sticker all over everything
No, I would not recommend this to a friendTotal disaster.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A total dumpster fire! no idea what they are doing. I will not spend the money on it again.
No, I would not recommend this to a friendworthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TOTAL TECH IS WORTHLESS. it covers nothing needed!
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review. We value your feedback, and would love the opportunity to learn more about what services you are looking for that Best Buy Totaltech may not provide. We can be reached 24/7/365 by calling 1-888-237-8289 that's 1-888-Best-Buy. We look forward to hearing from you.
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this product and was not compatible with my husbands car
No, I would not recommend this to a friendNever again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond disappointed, I heard a lot of hype but the follow through was incomprehensible.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .We appreciate you taking the time to let us know about your experience and apologize that it isn't up to the standards we want to uphold for our customers. Please give us a call at 1-888-BESTBUY (1-888-237-8289) 24/7/365 at your convenience so we can find out more details and understand how we can improve our services for the future. Thank you again for reaching out.
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m super upset with this membership at $220 we have to do better
No, I would not recommend this to a friendBest thing we ever did
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing we ever did, the geek squad has been phenomenal. Extremely polite and knowledgeable
I would recommend this to a friendAvoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time on total tech………………………. Waste of money
No, I would not recommend this to a friendPlease dont
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a waster of money Product they installed does not work from day one
No, I would not recommend this to a friendA total waate if money DON'T BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sell you the 1 year plan but try to schedule an appointment now is 6 weeks out
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and feedback. We know the importance in getting assistance as soon as possible with your tech, so we apologize if we are booked up in your area. There might be a chance to get a sooner appointment if we have a cancellation, or someone reschedules to a different date/time. Please feel free to contact us at your convenience if you would like us to look into this for you. Totaltech experts are available 24/7/365 and you can contact them in a variety of ways. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert. We look forward to hearing from you.
It didn’t cover what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cover everything. Charger does not work and they won’t replace.
No, I would not recommend this to a friendRefunded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally think this is a rip-off. If you think otherwise then pay for it. Lol
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review. We are sorry to hear that Totaltech was not for you. Best Buy Totaltech can help save you money in many ways such as free delivery, free standard installation, free haul-away, and free unlimited tech support on all your tech whenever you need it, no matter where you bought it. You can view all the wonderful benefits and services available with Totaltech at www.bestbuy.com/Totaltech
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless, can’t even get through to on phone or site or chat.
No, I would not recommend this to a friendVery poor and incompetent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor and incompetent service. No knowledge of their own services.
No, I would not recommend this to a friendSkip the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not transparent what is covered. Store metrics are based on selling these memberships.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .I apologize that you feel that we are not transparent on what is covered. You can see what we cover if you go to www.BestBuy.com/Totaltech, or you can call us at 1-888-237-8289 (1-888-BestBuy) to speak with someone who would be happy to assist you with your questions as well.
Scalped GPUs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work for you purchase why would you scalp gpus
No, I would not recommend this to a frienddont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.waste of money. When you need it they refer you to everyone but them.
No, I would not recommend this to a friendNot For Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not worth it, canceled less than a week after signing up.
No, I would not recommend this to a friend