Customer Ratings & Reviews

The cell phone clip was the wrong size and money was refunded

Just made my purchase and set an appointment up to have my computer information transferred very easy process recommended highly

It is really the best in service and guarantee that I have found to protect my items. no other company offers what you offer, I have been surprised by your services and by the professionalism of your associates, I have definitely changed to Best Buy as the store that I have used and will use to buy the best current technology.

Very good membership for your purchases. Highly recommend it.

Well worth it! I have saved hundreds of dollars on repairs, service and discounts on new purchases and services!

Got the membership to transfer data from a dead laptop to a working one, the added bonuses are a plus

GREAT IETM TO HAVE. HAVE HELPED MANY TIMES WITH MANY THINGS----LAPTOPS, OLDER IPad, SPEAKER, ETC. HAVE HAD IT MANY YEARS AND WILL CONTINUE WITH IT

Very useful, specially if you care about your electronics

If you shop at Best Buy as much as I do, you need this service. Saves you such much money and comes with some great perks such as discounts on some items. In addition, free services are also offered upon merchandise purchase for certain devices.

This is definitely worth having. We were able to get my sons computer built at no cost and I love having the protection plans on our purchases.

This membership is really worth the money. I have saved so much by being a Total Tech member. We recently purchased a new TV, and the membership covered the cost of the installation on the wall.

This has come in handy many times for my family. Anytime something goes wrong with a device protected under my plan, I have not been let down. This membership is a must have if you purchase something that is expensive.

Dont read into it to much, when the rubber meets the riad these appliances are to confusing. Just buy this option if something comes up with the appliances you make a call you have questions you tube it and take a chance in messing it up ir call Best Buy and have ut handled by the ines that have the knowledge

Best Buy is worth the cost. I have accessed my subscription both for home visits & by phone. The reps have been extremely helpful.

Total tech is a worthy investment for any device owners who value extended warranty coverage, accident protection, and premium customer support. It provides peace of mind, efficient repairs, and a safety net against unexpected repair costs, making it a valuable addition to your purchase.

Highly recommend this membership. The perks out way the cost. Discounted virus protection, Fee Apple care for Apple Products, 2 year Best Buy protection plan on other products. 60 day return policy.......

The Geek Squad support is the reason for purchasing this plan. I’m comfortable knowing that if I have any equipment issues, it will be taken care of with having to spend anymore money. It’s like an insurance plan.

have been a member of the Geek Squad and now total tech for several years. well worth the money. like that I can have them do the checking of the computer while I am at home. Have an older HP laptop that they keep working in great condition fo rme.

Definitely a great membership. Saved me quite a bit over the years!

Knowing that BB Total membership is available to what ever tech issues arise and that a remedy will be effected in a professional and complete manner is extremely comforting to a non - techie.