Customer Ratings & Reviews

Great Customer Service and the discounts and benefits they offer are really useful. They really know how to sell tech and how to take care of tech

Definitely worth the price. You never know when something (expensive) is going to happen. The Total membership takes care of that.

Best Buy Total™ Membership Review: Totally worth it! The 24/7 Geek Squad support, product protection, and exclusive deals make it a great value. Perfect for anyone who loves tech and wants peace of mind.

Great service for anyone who wants the security of knowing that they are protected from the start.

Great to have when you needed. Some things are hard to figure out what’s wrong g. Good backup plan

Because of this membership I got a free data transfer by the geek squad and it was very helpful. Also I don't have to buy apple care since that is also covered in the membership. I love it. You get a lot of services at a great price

BEST BUY, products, staff including Geek Squad are great! They treat this older non-computer person with patience and understanding of limitation's. They have always been able to solve my issues, and supply me with the correct product. When a worker has come to my home they have been efficient, polite and I recommend BEST BUY as a service or tech store to everyone.

This membership is definitely worth it! The unlimited Geek Squad support is amazing. Also knowing that I can have protection plans makes things smoother. Plus it comes with added benefits!

My biggest impression was how friendly and helpful the staff was. They made sure to explain all the important details to me and answered all my questions.

I enjoy the extra warranty, and being acknowledge for my membership every time I call. I also enjoy the inclusivity when shopping at my local store and online.

This membership has saved us more than we have paid for it. Worn out mice, headsets, accidents with monitors. Best buy is amazing, and the total membership is worth it's weight in gold!

The memberchip best buy is very good because of its advantages, guarantee, and refund if the product price decreases.

It may appear to be expensive, I found that I used the service often enough to pay for itself. This is a good value option.

The membership is great. I am computer challenged, I know very little about computers and having the membership has been a great help. They have helped me from startup and beyond, I could not be happier. Best decision I have made in a long time.

Overall impressive membership. Are the benefits worth the annual cost? Maybe if you are a consistent buyer of multiple products and need quick delivery or the extra assurance from the insurance included. The lesser tiers may be the better option if not a frequent buyer.

There are many benefits to this membership. Free consultations', updates and upgrade benefits. Real in-person consultation and help. This is a rare experience these days. IO highly recommend their service, knowledge and expertise.

The value is dealt in spades! The protection plans are amazing, how quickly they respond to your questions and resolve you problems is great

We were so grateful to have a member of the Geek Squad set up our purchased items. He was very professional and answered all our questions. We are happy to be Best Buy members. Thanks again for setting up everything!

I have been happy with this purchase. The people I reach are both knowledgeable and professional.

The membership is a great one to have. Buying a lot of items with peace of mind is the way to go.