Customer Ratings & Reviews

The membership pays for itself in one visit and the great part about it is it is a annual fee not monthly this for me is awesome because I don’t always have the money to get my electronics fixed out of pocket total Tec takes care of all that

This membership is a great deal for the cost. I like that I saw a lot of money in service in store and at home on my HP Desktop Stand-alone computer especially when Geek Squad helped to replace my computer screen. Quality work great price!!!

Overall the techs are very good and helpful. There have been a few times it was difficult to understand them but I just called back and got someone I could understand. The work they is good and that is why I keep renewing.

Love this membership. It has proven to be worth every penny. We feel real peace of mind knowing that we have this membership for our tech.

Great membership to have I had an issue with my pc and I brought it in and they had it fixed within a couple hours!! Great service and would recommend to anyone that shops at best buy.

Using the services once or twice pays for itself. If you want car speakers installed or a pc troubleshoot and repair you wont find a better value

I’m happy I got the membership. I am not good with computers and I had to use the geek squad which was very helpful. I hope my purchases do not require repairs but it is a relief to know if they do do I have that option.

I loved having this for the value, until the price went up. Once the cost of this went up, the value went down.

Total Tech is one of the best things Best Buy has come out with in a long time. The automatic 2 year warranty on purchases is enough to make this worth it but there are so many other advantages that take it over the top!

If you’re like me and love technology and electronics and also likely to spend a small fortune in best buy this is a must. Your covered even when any standard warranty runs out they have your back!

Best choice I could’ve done so far I Best Buy I buy anything for my household. It is cover for at least two years that is a no-brainer as soon as they offered it to me and told me what it comes with and what it covers.

Total tech was great for TV and wall mount installation. Also bought a Sanus in wall cable concealer. Installer was professional, fast and tidy. The cable concealer was a key purchase hiding all wires seamlessly.

really like the total tech membership, have bought item that the program give me discount, and give me free shipment , and free set up on my equipment, thought i would not like it , but i do it worst being in the program,

Got this membership when I bought my TV because it made instalation free. Mounting the tv was going to be 99.00+99 for above a fireplace+ 99 for on brick. Made more sense to get this for a year as it was the same price.

Great discounts and free shipping for all my tech essentials

This membership is one that I purchased for extra peace of mind. Having it was my reassurance that if there was an issue that came up unexpectedly. I had no worries!

This membership was thee best! It was nice to lnow that i had support if my electronics stopped working! Especially now in days where everything is so expensive i do recommend getting total tech best purchase ever made!

This is a good membership if you purchase a lot of products and need them to install for you. IF IF you happen to need to move… THEY WILL REMOVE THE ITEM FOR AN ADDITIONAL COST (ie: my 70”tv from my apartment) I could have paid the $199. to have it put up AND taken down. READ THE FINE PRINT and measure out in your mind ALLLLLLL the options you may need them for

If you are thinking about it, I'll make this fast. Get it! It's worth it. Get FREE protection plans on purchases. Get discounted installations. Get support on items you might need in the future (computer, phone).

How am I paying for a membership and protection plan and still can't get help? Id. Appreciate it. If i were treated like a valued customer after spending tens of thousands of dollars with bestbuy over the span of my entire life, to me I told him membership just made me look like a fool, for the manager who laughed me out of the store when I asked about a replacement getting a replacement phone in store because that's what an associate told me cuz of the rent that was the reason I bought the protection plan, so protection plan and total membership is not a bullet proof insurance. The s23 ultra was supposed to be stronger than any before it but it's actually a delicate dainty little thing that can't handle the daily life of a human. How about three Replacements so far anytime I go through this it's a nightmare dealing with it. After getting this phone repaired I'm done dealing with Best Buy