Customer Ratings & Reviews

Great service. Very friendly and knowledgeable. They help me keep my business running smoothly.

The unlimited Geek Squad service makes this a real bargain. Seems like it's been once or more each year that I encounter something that trips me up and I can't fix on my own. But then, I don't have to since I get unlimited access to Geek Squad and I just don't have to worry. They've got my back.

Real value … especially if you heavily invest in Apple Products and high end audio and video equipment!

I always forget that I have this until I buy something, and then it's a nice surprise when the shipping and/or delivery is free.

Geek chat doessn't seem all that helpful. It takes a lot of time and you're left without a tech solution.

You won’t get a better package than this one. The ease of mind you having knowing all your purchases are protected, and the fact that you can get limitless support for any issues you may have. Personally, one of my headsets broke and all I had to do was bring it in for a replacement. Great customer service!

It’s a really good membership, but I didn’t use it unfortunately as much

Absolutely love this add-on. It gives me peace of mind.

When I first got this it was just for the computer service. All the additional benefits are a bonus

Use it anytime my computers need a professional touch. Good turn around time and fixed right.

Love this membership exclusive offers and merchandise. Glad to get this service going to review the benefits are the best!

Very good , it gives me additional 2 years on apple care if I keep buying this membership every year . Plus all my appliances bought from Best Buy are covered

Well worth it in the long run. You'll be better off in the long term by joining the membership. My computer repair now has a warranty, in that I can return for service if other other problems come up.

Just bought it. Hope this is a good coverage if the products I get at Best Buy

saved me a lot, i recommend everyone to do this amazing.

While providing great all around value, I found that this really helped me at a specific time which was during the moving process - The membership fee basically covered all installation - washer/dry, tv/mounting, ring installation, each of which would have run at about 150 per appt. typically.

This membership is a real value. 2 yrs of protection of several purchases, exclusive discounts, so much more.

Great membership services! Guaranteed this will save me $$$ on all my electronic needs and give me peace of mind that i get the best deals and services at Best Buy!

The geek squad are very helpful. You never know when a piece of technology is going to have problems and since technology affects so many aspects of our lives, it’s good to know that the Best Buy people will always help you.

this membership has saved me over 700$ well worth the peace of mind and security for products purchases at BB