Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 1 out of 5 stars
if you don't understand Indian dialects stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is, by far, the worst tech support I have ever received. I spent many hours, but I might have been better talking to a wall
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Buy for PS5 access. You don't Get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought today. Promised instant access to PS5 sale event. Didn't get it. Total rip off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My subscription hasn’t redeemed itself and it’s been an hour
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was no help. Online chat with representative was not better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hell NO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased it today doesnt show up... why must you do this
No, I would not recommend this to a friendRated 1 out of 5 stars
I paid for the program but can't access benefits
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this if you are expecting immediate access to the benefits of exclusive shopping.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do it. Waste of money ,won’t let me purchase what I wanted !
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes long to activate. Purchased and it has been over 20 minutes
No, I would not recommend this to a friendRated 1 out of 5 stars
BIG WASTE OF MONEY!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BIG WASTE OF MONEY!! Didn't cover cracked laptop screen or cell phone repair.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello and thank you for leaving a review! I do apologize about your technology and needing repairs. We would love to hear more from you about this issue. Please call 1-888-237-8289 and we will happily assist.
Rated 1 out of 5 stars
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a disappointment which Best Buy forgot the value of members and just focus on money.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review DrAwesome. We are sorry to hear that you find Totaltech a disappointment. Your feedback is important, if you want to call us to discuss what exactly you are finding disappointing with Totaltech. Best Buy values our Totaltech members, and provides them support 24/7/365. We can be reached at 1-888-BEST-BUY, that's 1-888-237-8289. We look forward to hearing from you.
Rated 1 out of 5 stars
Slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They really slow to activate. Wish it would activate faster to get a limited item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Elite Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been customer for years and never had i been lied to about product being unavailable like my last Springfield store experience for my purchase of ps4 pro.
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible why did i buy it to not be able to purchase console
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was taking to a live agent and got passed off 4 times, and no one could help me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting for 45 minutes to activate. Not worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money when it doesn’t even work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t apply to my account and extremely expensive.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT PURCHASE SAVE YOUR MONEY!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are misleading and they take your money for assistance on the phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fix your systems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not activate immediately upon purchase so does little good to access exclusive access events.
No, I would not recommend this to a friendRated 1 out of 5 stars
Overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for things no one really needs. For one's typical needs, severely overpriced.
No, I would not recommend this to a friendRated 1 out of 5 stars
No access
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DONT DO IT. Bought for this Ps5 drop. No access available!
No, I would not recommend this to a friend
