Customer Ratings & Reviews

So glad I signed up for this. Prices are great convenience is even better

I have used this membership when my laptop died to reinstall a backup to a new computer. I've also used it to get support for Bose Headphones and another new laptop through Geek Squad. I always feel better having protection and support and these guys are great!

Memebership is a great value to ensure my purchases are protected.

This membership has come in handy on many occasions.

This membership is the best investment I’ve made for all my Best Buy services. The member deals are fantastic and the coverage on purchases is great.

I am so glad to be a total tech member for the past 5 years. I am sad they are changing their in home service and installation included but their tech help is still great.

There is not other retailer that offers such a offer. For a whole year if my pc, laptop, ps5, anything break or need to upgrade I can take it in for one flat fee a year minus the parts. This is such a great deal!

Darn I forgot to turn off auto renew. Don’t forget to check your auto renew! Still useful however. Free two day shipping rocks.

Very helpful staff. I Emma’s on my lunch hour and got immediate help

I am worthless when it comes to technology. Being a member of the geek squad is a life savor for me. They tune up all my equipment and trouble shoot any issues I have with my lap top. Thanks Geek Squad, and the membership is well worth the money!

Saved alot of money and time. Well worth the purchase

My membership has paid for itself. It's helped with repairs, shipping and and purchases!

Every time I needed help, Geek Squad has solved the problem thanks to My Best Buy Total membership.

Over all great value.one simple price for many services

Real value, reasonable price, great Geek support.Very helpful support staff.

Love the attention and prompt response from staff. I would choose this plan anytime it’s very efficient just punch in my phone number and it covers any items I purchase that qualifies of course

It's nice that it's a little cheaper this year, but I think the benefits aren't quite as good. However, if you buy lots of things (or even possibly one big thing) from Best Buy, it's probably worth having for the extended protection alone.

Peace of mind forsure knowing ican bring any device to have it checked . I take care of my electronics so very important to have

Totaltech membership is a great value and more than that you will have great pece of mind. The good thing about it is that you can use it on any of the various items you buy at Best Buy!

This is incredible. Every time I have a problem, schedule a visit, and they would replace it or send it away to fix right away, so far, service was impecable and the price is very good!