Customer Ratings & Reviews

I was able to use my TotalTech membership immediately to do a virus sweep of my PC and to transfer data to my new computer. Reassuring to know that I will be able to call for assistance and bring devices in for service.

My total tech membership was super nice to have. It made me at ease when I had an issue.

I don't know why I didnt get this membership before! Its been so helpful - old computer issues, updates, appliances etc. Totally worth it! I'd say you give it a try if you own multiple tecnologies that could go sideways..

This has been a great money saver, and so convenient for when any of our devices have decided to malfunction. The member ship has came in very handy for all areas.

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

This membership is awesome. The delivery alone makes this worth it. However the installation and support from geek squad are great additions and have been very beneficial.

Excellent product. Everything works great and I will recommend this to other purchasers thinking about it.

Great support both in the store and online. Geek Squad set up my new computer and added recently purchased devices too. I needed help with a virus issue and online help was available to solve the problem from home.

If you purchase items on a semi-frequent basis, it is worth it. If you are into computers or cameras it is definitely worth it for the Geek Squad support, the discounts, and the longer return policy.

The program sounds amazing, so I bought it. I have not had to utilize the service yet, but if I do, I'm guessing it will meet my expectations for the value. Best buy has always stood behind their products and services.

This membership cost less than what I would have been charged to fix my laptop, and within 3 months has saved me hundreds of dollars on miscellaneous projects. Truly one of my best investments. I hadn’t expected it!!!

This membership is a little high But when you need help the help is there I do not use it much. I think of it as insurance.

The service was very useful and I got back everything I paid for in assistance,repairs, and help. I was building 4 pc’s for my family at the time and their assistance was appreciated.

The geek squad that comes with the membership was extremely valuable to me. They were always very helpful and helped me a lot when I purchased my lap top.

They have removed the free installation feature but I believe the free warranty on all devices makes up for it especially if you have a big family and buying everything through here. Apple care is a steal all day!

We purchased with our new kitchen appliance set. Was great value for the money. They installed and hauled away all the old appliances for free. Also, when we had an issue with our cooktop, they replaced it without giving me the runaround.

Geek Squad was a great purchase so far! Highly recommend considering replacement costs

I am technologically challenged. I am very happy that Best Buy technicians exist. It brings me peace-of-mind to know that I can make a call, set an appointment and have someone who is tech savvy come to my abode and resolve the issue.

Great value! Best thing you can do is purchase this package. It pays off time and time again.

Great product! Peace of mind having a service to help with my product