Customer Ratings & Reviews

Huge value here. Not only with the discounts, etc, but you get next-level service. Especially good if you purchase 4-5 times a year, and spend 2k+ annually on gadgets tvs computers and peripherals.

I got this again after having to purchase a $1200 laptop on sale for $850, no regrets. Always helpful, always willing to help me out with any technical issues I come across with my tech. It covers all your tech, even the tech you didn’t purchase there.

I love that I can just sign up for another years use when the current year is expiring.

Great service today my customer service representative was extremely helpful!

I think the membership is going to be a great help to me, being able to take my laptops or whatever in to be fixed without future cost on my end , really gives me peace of mind, and I have several items that need attention…

Having the total plan is excellent for protecting all your tech. It is more cost affective if you purchase multiple tech items from Best Buy.

The Best Investment ever!!! Peace of Mind knowing there is available help and assistance when needed!!! Great Price annually too!!!

Total Tech has changed over the years but having the premium plan we’ve saved thousands on installation of kitchen appliances and several purchases of computers and peripherals in the last two years alone. More than paid for itself.

So far, I have had my first laptop brought in for service. It was VERY slow in response. A new drive was copied and installed, and a malicious download was removed. It is VERY responsive now. I plan on taking advantage of this program by bringing in my other computer for a tune up!

This membership is so worth the money I get great deals and warranty for all of my products best money I’ve spent so far and with all the money I saved on member deals it pretty much pays for itself!!!

I like the ease of use of this service. Appreciate the associates' quickness in resolving/addressing the issues. Membership is worth it.

Being a senior citizens I hate to admit I'm not very technical & this was the 'Best Buy' Agents are professional, curtesy and knowledgeable

I LOVE THE SAVINGS AND THE PEACE OF MIND YOU HAVE KNOWING YOUR THING'S AVE PROTECTED. AND TING YOU BUY IN THE FUTURE FROM BEST BUY WILL BE PROTECTED ALO..

Had it for the last year and a half now protects all my devices, gets me the best deals and has already paid off the mebership cost. Would totally recommend it to anyone trying to get great deals and the best customer support.

We had a few purchases in a short period & having the membership helped save us quite a bit of money.

I love the total tech but I’m upset that it’s going to change when I renew my plan. I think we should be grandfathered in to the plan we purchased as long as we renew it. I may reconsider my renewal, I need to talk to someone more before I renew.

When my dishwasher stop working, the tool-tech member came to my home within 1 week and fixit. After then, no more issues from the dishwasher. I renewed this subscription recently for my peace of mind. Plus, sometimes they offer nice discount too! Its worthy.

This membership is a real value! It gives you peace of mind when you make purchases at Best Buy!

Best purchase of the year so far. If you have a family with multiple tech devices each, this is great to have. With all things tech today the value of total tech pays for itself. Each time we have used it we got our devises back in working order the first time and on time.

Having been out of the workforce do to illness for many years, computers had evolved way past my abilities. I appreciate have Geek Squad to back me up when I have any problems I have in a timely manner!