Customer Ratings & Reviews

Your Total Tech Service (aka Geek Squad) is magnificent. The techs (especially Ryan) who have come to my home fixed the problems, completed installs and explained what they were doing in simple language.

We were very happy to have the Techinitian figure out the issue with our computer, and we where given the option to repair it or credit the cost of purchase so we could grt a new one. I feel very satisfied with their professionalism

The unlimited geek squad support was great. The membership is really a valuable one. I used it in all my purchases.

It would help if I knew how to contact them. I have a couple questions but finding a telephone number is a process

I really do love total tech it’s been very nice being able to get all the perks whenever I buy Apple products or anything from Best Buy and know that I have insurance basically if anything happens to my products.

I love the piece of mind knowing that if anything goes wrong on my computer or monitor that I can have it taken care of. All the Geek Squad members I have spoken with are really caring and extremely knowledgeable.

Best value for the money of anything I have purchased from Best Buy. I have received twice over in savings what I spent in joining. Very quick in responding to request for help and willing to talk you thru problems.

The membership is good if you have to build a pc with their help and don’t like to do it yourself. They assemble your parts properly and do very good job with cable management. It saved me like 500$. They are fast too.

Membership is good because you can use the benefits in adversity but if you think you won't face adversity then chuck it.

Makes me rest easier to know they will come out and repair anything that stops working while under warranty

I enjoyed the service, they installed my tv. It just seems a little pricey for me, who only needed help for one assembly.

Have had Best Buy Total Tech for sometime now. Always helpful and courteous

Really value that helps to resolve the issue with the product since it was protected with this plan.

This membership is great to have because is the protection plan for nearly all product of electronic for anyone is a must have

Membership plan paid for itself quickly, was able to get discounted prices and exclusive shopping days and free shipping.

I paid for the service and probably used zero to once a year. I found the store that has proven to have exceptional staff that has made me a believer in the totaltech. Great service, great staff and quality work.

I appreciate the service I receive from the tech service department. It makes sense to purchase the annual membership because it saves money.

Totaltech membership has saved me a lot of money on my purchases at Best Buy. A special feature is access to Geek Squad; the technicians have been very helpful in servicing my computer.

The service is worth the price. I love my membership and the support I receive from it.

For it's a good membership and so far I have no complaints and I personally think it's a very important decision I made