Customer Ratings & Reviews

Very handy to have for any issues I may have. I have a 2 year old so accidents happen all of the time. This helps me be reassured that I have protection for those accidents.

It's really too early to tell yet. It SEEMS like a very good deal, but the proof will be in the pudding when I attempt to revamp a few systems after black friday.

If you buy tech frequently, rely on reliable devices, and value peace of mind, My Best Buy Total is an excellent membership. It bundles a wide set of benefits—warranty, support, shipping, and exclusive perks—that make it more than just savings; it’s about protection and convenience.

The membership has been very valuable. You save money from buying additional insurances on various products. Also, the Geek Squad services are soo worth it, especially if you are not a computer person

Wonderful people to deal with. Very knowledgeable. Was able to answer various questions I asked. Would recommend best buy to all my friends.

Great help, very understanding, and friendly. Best experience K have ever had with a repair/customer service.

This membership will pay for itself and more in just Christmas purchases. The value is tremendous! Geek Squad services offer out of this world savings and the protection plans savings are out of bounds!!

I really liked my membership subscription to Best Buy. It helped me get free shipping on a tv that I wanted.

I must admit the Geek Squad helped move my two old drives into this new Gaming pc and so far all has been good .

This membership appears to be a good deal; it covers the new computer, printer, data transfer, and new iphone and ipad. So far so good!

Enjoying the benefits of the membership and gives me freedom to check out my purchases well.

The membership is a great buy takes care of any problems . Great to know you are protected

I love that I get discounts with GeekSquad. Geek Squad is a great benefit to the membership.

The membership is a great value. Dealing with repair is easy with professional staff. The coat is at a great price.

This membership is invaluable to me. Greek Squad support has come to my rescue many times. Protection plan on my purchases adds a layer of relief for me.

All the services were fully explained and the technician was very helpful. I know I'll need further help but they have been very helpful at all times and very quick to assist or answer my questions. Thanks

As a tech enthusiast and a frequent shopper at Best Buy, I recently decided to invest in their TotalTech Membership, and I can confidently say that it has been one of the best decisions I've made. Best Buy TotalTech Membership offers a comprehensive suite of benefits that cater to both tech-savvy consumers and those seeking reliable tech support and exclusive perks. This membership truly sets Best Buy apart from its competitors in the electronics retail industry. First and foremost, the technical support provided by TotalTech is top-notch. Whether you're facing issues with your computer, smartphone, tablet, or any other tech device, the knowledgeable and friendly staff at Best Buy are ready to assist you. The membership grants you access to 24/7 support, either in-store or over the phone, making it incredibly convenient for troubleshooting problems at any time of the day. Their experts are adept at diagnosing issues, offering solutions, and even providing setup assistance, ensuring a smooth tech experience. Furthermore, one of the standout features of the TotalTech Membership is the exclusive savings and benefits. As a member, you enjoy various perks, such as special member-only pricing on select products, early access to sales events, and exclusive discounts on services like Geek Squad protection plans. These cost-saving benefits can add up significantly, especially if you frequently shop for electronics and gadgets. The TotalTech Membership also offers extended return periods, which is a significant advantage when purchasing expensive items or gifts. With the membership, you get an additional 30 days for returns and exchanges, giving you extra peace of mind when making a purchase. Additionally, Best Buy understands the convenience of online shopping, and the TotalTech Membership complements this aspect perfectly. Members receive free standard shipping on most orders, which is an attractive incentive for those who prefer the ease of doorstep deliveries. In terms of value for money, Best Buy TotalTech Membership undoubtedly delivers. The annual membership fee pays for itself within a few uses, especially if you take advantage of the tech support, savings, and shipping benefits. The only minor drawback I can think of is that TotalTech Membership is currently only available in select regions, so it might not be accessible to everyone. However, Best Buy has been expanding its services over time, and I hope they continue to do so to reach a broader audience. In conclusion, I highly recommend the Best Buy TotalTech Membership to anyone who frequently purchases electronics and gadgets or simply values exceptional tech support. The combination of top-tier technical assistance, exclusive savings, and shipping benefits makes this membership an unbeatable offering in the tech retail market. Whether you are a tech expert or someone who occasionally needs assistance with your devices, TotalTech is a membership that truly delivers on its promises and enhances the overall shopping experience at Best Buy.

I like my new Acer PC but it didn’t come with Word. I have never in had a computer that came without Word but it has been quite a while since I had last bought a computer so I guess things have changed. Otherwise I line this Acer. It works very fast!

So glad I purchased this instead of the 4 year coverage. This covers all purchases and products even though not purchased at Best Buy. Have used the services 4 times since October.

Get this plan,its probably the best membership on anything I've had. Because it's the only one when you have an issue they actually help you. They actually do something. The perks and deals are a great plus,and I only get my best stuff from Best Buy. The money you can save is the biggest incentive. Staff has been great,and professional throughout on walking me through things. Get the membership,its so worth it!