Customer Ratings & Reviews

It's only of value when I understand the huge accent from Mumbai and Manila! Plus getting inexperienced techs. reading from a script and some can't even take over my computer!! Insane waste of time!! A tech was sent out to my home 3 days later, cause the remote people didn't know what they were doing!! Now Best Buy is increasing the annual price and my service is worse past 4 years!!

Totaltech is great I purchased when I got my new TV and used on for the Geek Squad on my computer. They are excellent in helping you from small to big questions for all your technical needs. Highly recommend

It’s nice to know I have someone I can call when I have a tech question as I am just not that technical anymore They were already able to help me move some data from three devices into one which was extremely helpful

This membership has been the best option for us. Free delivery of larger items and installation. Not to mention the discounted prices and 2 year protection.

Hands-down must buy when purchasing expensive products, I was never turned down and was always given affair deal in terms of what could be done with the product.

Having this membership is added piece of mind with all the newer tech that is available especially as someone that isn't always up to date on how all of these great items work

Support are great this, i love this membership, i will recomend it to all my friends

It's been a good experience, it most convenient for ppl who have devices, it's more affordable.

I have never had this, but I feel it will be as good as the other warranties I have had at Best Buy. I need to review the coverage, but it did take money off the installation, I believe and now the fridge is a phone call away!

I got free delivery and installation of all my appliances. It cost less than paying for delivery and installation separately, plus I had assurance that geek squad would be available to help should anything go wrong.

Unlimited geek squad support free of cost is awesome, just bought an SSD to add to my laptop, took it to best buy and geek squad installed it for me and made sure my laptop was up and running, perfect plan

Best Buy is awesome! Always super helpful and excellent customer service. They were able to help me with understanding the totaltech plan. Im so happy about it! Thank you!!

We like this concept, have not had to use the total tech support yet but all Apple product we have purchased in the first year are covered under Apple care without paying for it for each product separately

Got amazing and fast help. My laptop was ready super fast. They were super nice and helpful

Double your purchase warranty for 24 months instead of the normal year warranty with Total Tech.Help me with install surround sound with several wall mount for four rooms with adjustable turning and tilting tv mounts.

I just started my membership and have been really pleased so far. I don’t have to worry about any issues and I think the price is great with everything that’s included, especially if you buy multiple products.

I think this is over priced for what it is and was talked into it or I wouldn't have purchased it. But I did use it.

Excellent item, really got the experience of totaltech, great hob and amazing customer service

Thos worked out great. I searched for appliances and the cost of installation and haul away of the old products. This was by far the best value. It is the least expensive and provides the most services and protection.

This was very helpful too me. They got my inherited computer up and running with this membership. Also i haved saved much money on big purchases and warrenties with it as well. .