Customer Ratings & Reviews

they have the right products for every small business and big business even individuals.

Why won’t you get the membership? It helps you save money. Everyone loves to save money.

Easy to set up, this membership provides access to discounted services and to helpful advice and person to person tutorials. Good bang for the buck!

In regards to tech malfunctioning, I didn't know I would use this as much as I have so far. I think I've already made up the cost of the membership with repairs and IT support.

Best Buy is the Best. The sales advisor assisted with review of the appliance, to financing with no interest for 18 months, to delivery and set up. The membership plan offers much more. Best Buy protection is a great deal and when you have an issue, you can speak with a person. BEST BUY is the best.

It was a no brainer for my expensive MacBook Pro with the additional peace of mind for a 60 day return window. I also foresee buying additional Apple products like the AirPods Pro 3 and Apple Watch 11. Seemed like the subscription paid for itself with just the Apple Care benefits.

The membership has served us well. Gives peace of mind knowing purxhased items have protection

Always have fantastic results anytime i go to buy or get service i always recommend them never any complaint

Best Buy’s membership never fails me when I am looking for great products and their warranties and geek squad. Always available

This was a great service. The Geek Squad help to transfer all of my data onto my new laptop was invaluable!

I recently had the pleasure of shopping at Best Buy, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by friendly and knowledgeable staff who made me feel valued as a customer. The level of expertise demonstrated by the employees at Best Buy is truly unmatched. They took the time to understand my needs and provided me with personalized recommendations that perfectly suited my requirements. Whether it was a new laptop, a home theater system, or a gaming console, the staff at Best Buy went above and beyond to ensure that I made the right choice. One aspect that truly stood out to me was the extensive product selection available at Best Buy. They have a wide range of top-quality electronics and appliances, making it a one-stop-shop for all my tech needs. Moreover, the store was well-organized and clean, making it easy to navigate and find what I was looking for. What impressed me the most was the level of customer service I received. The staff at Best Buy were patient, attentive, and genuinely interested in helping me find the best products within my budget. They answered all my questions with a smile and made sure I left the store feeling satisfied and confident in my purchase. Furthermore, Best Buy's commitment to customer satisfaction extends beyond the initial sale. They offer excellent after-sales support, ensuring that any issues or concerns I may have are promptly addressed. Their knowledgeable and friendly customer service team is always ready to assist, making the entire shopping experience even more enjoyable. In conclusion, I wholeheartedly recommend Best Buy to anyone in need of electronics or appliances. Their exceptional service, unmatched expertise, and commitment to customer satisfaction make them a standout company in the industry. I am grateful for the positive experience I had and will undoubtedly be returning to Best Buy for all my future tech needs.

The Geek Squad agent I met with was extremely friendly and knowledgeable. He sent time time setting up my various programs. The guarantee, I purchased, completely covered the cost of the set-up. If you're buying a new computer and will need up setting it up, I fully recommend purchasing the guarantee

The membership is a great value for everything it covers. I saved more by getting the membership as I was buying 4 TV's at one time!

At the end of this cycle I will re-evaluate if the membership is worth the price. Since I have paid for it, I opted to buy our new appliances from Best Buy. At first I didn't notice that despite changing my primary address, delivery defaulted to my old address. I caught it, used the adjust shipping address option on the order and figured no biggie, it will just delay when the install happens. Absolutely nothing but headaches since that. The installation / haul away seem to be unable to be scheduled together, if at all. Day of install finally comes, and I receive a text saying appointment has moved to Christmas Eve. over 1 hour on the phone, and another 30-45 min in chat over the last few weeks and nothing is still solved. I'm sure there is some partner or integration they use to schedule these, but whatever it is, it's terrible and unreliable.

With a membership I have the peace of mind that I can call or bring my laptop in and receive quility help with my issuse.

Hopefully geek squad can restore my ethernet and wifi after a Microsoft download eliminated them. And hopefully all my files are still in my computer. Thank you for your help!

Amazing customer service they help me diagnose my laptop I was having issues with and that I needed it for work. They offered me multiple solutions to my issue and were able to set me up with the correct parts and fix my laptop in a timely fashion overall great experience in great customer service.

The membership seems to bee a good value for its connection to the Geek Squad. Having reliable and knowledgeable tech support is a value in itself.

I really like the membership. I think it’s extremely beneficial and reliable. It gives great member perks such as rewards, bonuses, and reviews. I 100% recommend getting a membership at Best Buy, it will save you tons of money and give you the best purchasing experience.

I am so thrilled that I have the Best Buy gold membership. It has taken away the anxiety of having an issue with my laptop. I know that the geek squad are amazing and they can fix anything.