Customer Ratings & Reviews

The membership that pays for itself over and over again. Whether 1 purchase or many it is a great advantage. More service, even better prices beyond the great ones in the store, and well worth the money.

Bought this because it included all the work i needed for my pc and was cheaper than the individual prices. Geek squad employee said i bring them back to their highschool days, could very well be an insult. 11/10 would recommend.

I bought this memebership so i could protect my expensive laptop purchase and have a warranty on an open-box item. Best bargain if you buy open box items. Highly recommend

I purchased My Best Buy Total membership because they have exclusive offers for member and it geek squad is an extra bonus!

This membership is a great value! So many of my items were covered so I had no worries!

Total tech truly is a blessing and im glad i had coverage. they repaired my hp spectre laptop that gave constant issues and i was never without my device for more than 7-14 days.

So many benefits it pays for itself in one appliance purchase! I just ordered a Samsung dishwasher, and I am getting free delivery, free install, and free haul away! Plus product repair plan! It’s worth the money.

membership has been a big plus for us - as our family has multiple devices in different locations, and they can contact BB anytime, anywhere for help

It got amazing perks like guarantee and deals offers highly recommended

The membership really is a great value, for the things you need fixed/repaired or someone just to hold your hand through a situation, they are always friendly, very knowledgeable and quick thinking in all my situations.

This membership is a real value membership prices, plus unlimitedgeek squad supportare great.also lovethe peace of mind of getting protection plans on our purchase.

I have used it only a few times, but when needed they came thought with great, even when I was away from home with my laptop. Thank you for the help and being professional about it.

Love this! It is worth the money and the Geek squad is Great! Tommy at the Grapevine store helped me so much!!!

This membership saved me literally hundreds of dollars in appliance installation and haul-away fees and the two year appliance warranty is an additional bonus. Very happy with the TotalTech thus far. Thanks, Best Buy!

I just purchased my home and needed a refrigerator. I was able to get a best buy credit card and purchased a refrigerator. Purchase was easy and delivery was awesome. Would definitely recommend!

Definitely is the best option to insure your new laptop + getting these benefits for your day by day purchases at best buy. This is better than buying protection on the side

I do like and am glad I purchased the membership. Thus far, the Geek Squad as well as the discounts have been great.

Membership has its rewards is quite true here. Unrepairable, gets replaced. 60 day price match guarantee is a bonus. Paid for itself in less than a month from renewal.

This membership is awesome. Go ahead and treat yourself

This was a GREAT thing to sign up for, I recommend everyone to sign up who buys stuff from Best Buy or just goes there a lot.