Customer Ratings & Reviews

This membership is so worth the money! To have unlimited service!

When I was buying both a laptop and a printer. And then also some other needed smaller items. It was definitely a good deal to get a percentage off because of being a member..

IT WAS EAASY TO DOWN LOAD FROM THE CLOUD THE OLD FILES AND PROGRAMS, IT TOOK ABOUT 45 MINUTES, IT HAS BEEN FASTER THAN PREVIOUS MODELS.

Having the total this warranty helps to have a piece of mind

Great speaker an great service would purchase a second speaker soon

The unlimited Geek Squad availability is non existent. Tried to use it - spent over 5 hours on the phone on hold over three days and never did get through. Cancelled the service since it is one of the worse investments anyone could make. Stay away from Best Buy since it is a con job. No one seems to care when you talk to them.

This membership is a great value, We have unlimited Geek Squad. All access to all benefits that is offered. If you need any Tech support, this is the membership you will get the most out of.

This is the Geek Squad. with this plan they are always there with answers recommendations And service. They tune up my laptop & desktops remotely to keep all running smoothly.

Great Product . I would recommend it. Easy access and Friendly responses.

I am very happy with the Best Buy Total support. I have used it on several products with great customer support.

We get the protection plan on everything we get from Best Buy because it always ends up paying for itself. This was just a no brained and saved us money in a short amount of time!

This membership is a real value. Member prices plus unlimited geek support are great.

It is well worth the peace of mind you get knowing that it's backed by Best Buy!

I like my total tech membership because of the discounts and delivery and install. But when your product gets delivered and left just inside your door you question why am I paying for this?

This membership is an amazing value! It was almost cheaper than the iCloud plus by itself. It’s good to know that my computer is protected!

I love the services included with my membership. Friendly techs and knowledgeable.

I could not live without my Bet Buy Total. I call Geek Squad alot and they are always so helpful. I also have purchased other applicanaces that are covered under warranty.

I recently had someone try and hack into my laptop. This service assisted me remotely and cleaned up the hacker mess and ensured I had no spy or malware installed. They also increased the speed of my laptop. Totally worth the money!

I haven’t used this often. This protection plan is great though the times I’ve used it three times. Best Buy was very cooperative no issues, but all I would highly recommend it.

It pays itself as you use it for your computers and appliances. They delivered and set up my washer, dryer, and refrigerator for free.