Customer Ratings & Reviews

I genuinely appreciate the membership because it provides peace of mind knowing that my devices are protected. Additionally, I can conveniently request GeekSquad assistance for any electronics issues or even have them replaced. And let’s not forget the fantastic discounts that regular customers often miss out on!

The membership is absolutely worth it. I can get 2 year free warranty and the items that I buy and that is incredible.

I became a member for the assistance of Geek Squad. I have constant problems, because of the area I reside and it gives me peace of mind to know that they are always available night or day to help.

Helps me keep my Xbox remotes up and working at all times because I’ve got the automatic 2 year warranty on everything.

This membership is the smartest thing I've done for a long time. The deals you get are just super and you get alot of help from the Geek Squad .

Love having this. Had to fix and/or replace a few things (headphones mostly), so was glad to have this.

The membership is a great deal! It helps with support, helps save you money and gives you peace of mind.

Works great! Needed a new from the old one. Haven’t upgraded in the past 7 years so it was time. It’s definitely faster and looks great! I got for my mom to use for just going normal everyday activities on the Pc. She really likes to all at one feature.!

I would definitely recommend the Best Buy Total membership. As a frequent shopper at Best Buy, this membership has become indispensable for me. The points and discounts make it easy to save money on top of what I already save by using my best buy credit card. I am saving money, which is nice. I love that I get free two-day shipping, and they have a convenient service that allows me to return anything in the store. I would absolutely recommend that my friends get this membership.

Great product - easy to use - and is much faster than I expected. I would definitely purchase this again

I'm a Best Buy Elite member because I purchase so many products from Best Buy every year and was a member of the original Best Buy Total Tech Support program. When totaltech was rolled out, I was immediately upgraded to this from the original Total Tech Support and it seemed like a good deal. Given how many products I purchase from Best Buy every year, I normally get a Geek Squad Protection Plan on most of my product purchases. Totaltech offers this by default which is great but you had to keep the totaltech membership on a continual basis which costs $199.99 per year. Furthermore, you have to pay a dedutible which varies depending on the item if you need to claim any kind of repair or service on top of the $199.99 per year membership fee. Personally, I don't intend to use most of the services offered by totaltech and I felt that it would cost more long-term than purchasing individual geek squad protection plans on select products. Also, I felt it's more costly too because of the deductible you would have to pay to have an item repaired under the program whereas there is NO deductible if you have a traditional geek squad protection plan. IMO, I don't recommend this membership!

I am very happy with the membership I purchased. It makes me feel less stressful about getting help with products if I need it.

The Geek Squad is worth every penny. Each representative I worked with was informative and explained exactly what I needed to know to work my MacBook. All representatives were polite, experienced and patient working with me.

its love hate relationship. they shoulf guve options for different payment methods

Great value for tech support that can be used on any of your devices all year long.

This membership is a real value, as I will now shop at your store more. Thank you.

Was able to make an appointment and go to the head of the line! Love it! Thankyou

I've always easily gotten assistance for any item I have been interested in buying.

I haven’t used it yet but, the secure sense that I have total protection is GREAT!!

A must-have for Apple users! Enjoy AppleCare+ on all your Apple products purchases at Best Buy, exclusive discounts, and 24/7 support—all in one great membership.