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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 34536 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 34,520 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always have this membership due to its benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a total value priced item. I like knowing that me items is covered,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me and love technology and electronics and also likely to spend a small fortune in best buy this is a must. Your covered even when any standard warranty runs out they have your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is necessary when purchasing any electronics. It has help already and guves me peace for the furture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total is a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total has saved us money on large appliance purchases. The Geek Squad does excellent work. The customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say it’s worth it, was able to repair my laptop with no problem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have the membership. It has been a wonderful plan and makes life so much easier for items I purchase and access to deals on things that I truly enjoy. Great membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having total tech membership. Gives me peace of mind that they will be there for me. Gets me discounts and covers most items that I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service all ways on time and a professional team to assist you all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The annual membership is worrh it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is totally worth it. Especially if you have kids who needna computer for school as they will inevitably need service or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MEMBERSHIP PROGRAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use my membership perks for years and have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech membership is real value and Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases! ❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every single minute of it. It was the best investment I’ve made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this membership is a great investment geek squad is always there to help and has been amazing with their 24/7 online support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great service... I have had them install TV's, check out my computer remotely and get it to work!! I have saved time and money because of it... totally worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of MBBT are very compelling, I do not normally go for things like this either, but the benefits of extended warranty, exclusive pricing and priority support have proven to be really valuable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it, totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to renew once again my Best Buy Total protection plan after having used on several occasions with great results just in time when I needed it the must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands-down must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands-down must buy when purchasing expensive products, I was never turned down and was always given affair deal in terms of what could be done with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been part of my family since I was a kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has used Best Buy for all of our Tech Services for years and hasnt had any issues with it. I plan on using there services for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings but overall very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Pros Didn't have to pay for any installation Call in service was great. Got my issue resolved. When my items were delivered, a totaltech member reached out and that made me feel appreciated Access to certain discounts Less worry and work for me, they took care of everything. Cons I reached out via chat when i had an issue with my refrigerator no making ice and all i was offered was a replacement no technical support nor empathy I had to call multiple times to resolve an issue and when my call dropped after me being on hold for quite sometime, the rep did not call back.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review TanM, we really appreciate it. It is very unfortunate that your refrigerator stopped making ice, that sounds very frustrating. We apologize that this was not handled properly when you contacted us, as that is not the legendary customer service we want to provide to our customers. We strive to provide an exceptional customer experience each time and appreciate your valuable feedback so we can improve. Thank you for shopping at Best Buy and being a Totaltech member. BBY-ExBrand_Totaltech