Customer Ratings & Reviews

This membership comes with good perks the fact I can buy anything and I'll have a protection that comes with it doesn't matter what I buy they will make it fast and easy great service.

I like knowing that I have support for my large investment. This will definitely come in handy if I need it and Im glad to know it is there.

Really nice to have a yearly membership. Free shipping, exclusive deals and variety for everyone

This membership completely saved us!! We had a brand new laptop that we had not setup yet. Well I had a child try to setup by themselves and mess it up completely. Without the membership it would’ve cost us over $500 to get this fixed. With it, we now have a fixed computer and an entire year to go back with any issues that we may have.

I’m 100% sold on Best Buy’s products, employees, and their serious care for their customers. They are my only electronics go to store.

This is one of the best headsets that I’ve bought so far keeps a lot of the noise canceled out and is a lot clearer.

Having Best Buy Total membership had been a good item to have. I have used it twice a year to have the Geek squad clean and check my computer for any virus etc. Also when I purchase an item from Best Buy, if I have a problem the membership will let me return it or fix the problem

Best geek squad of all. A must to have on new equipment. I was hacked two days afterpurchased. They came to my rescue and cleaned everything out and reloaded all my files back in!! GEEK SQUADD ARE THE BEST!!!!

This membership was a good way to get some rewards for a big purchase! I was able to use the price match too.

After being "hacked" I brought my laptop in for a good cleansing and knowing that I now have Best Buy to help me in the future is a blessing!

Once the first membership was available I signed up for it and I have kept renewing every year. This membership is a no-brainer if you buy electronics. Instead of buying them from Amazon or other retailers, I have switched to Best Buy only for nearly every electronic I purchase. Buying AirPods Pro 2nd gen? Free Apple Care for 2 years. Buying an iPad? Free Apple Care for 2 years. I bought a brand new M2 Max 16" MacBook Pro in 2023, 2 years of Apple Care for free. Bought a GE Cafe Fridge, 2 years of coverage for free. It just makes sense to buy this membership. The MacBook Pro and the Cafe Fridge were expensive items and to have 2 years of free coverage is worth the yearly fee and I pay for the highest available membership. There are also Membership deals offered. I bought an LG OLED TV last year, original price was $1,300 and I got it for $548 I believe. Soon as I saw that deal I bought the TV and got 2 years of coverage. When newly released items like any RTX Graphics cards, PS5s, etc. are released, there is an opportunity for Best Buy Total members to get on the waiting list before non-members. I plan on taking advantage of this with any new consoles released and the RTX 50 series cards when they are released. Just buy the membership already, you won't be disappointed!!

Pays for itself. All the apple products are covered, so need for apple protection for every single product. The service is amazing, my son broke his laptop, bought under the plan, Best Buy repaired it and it was as good as new, for a very minimal cost.

The various reps at BB Newington, were all of so much help. Thwy were knowledgeable, courteous, professional and moat of all lisrened to my needs and wants.

Used my membership to transfer my data to my new computer. Everything worked great on my new computer.

I have purchased large priced items with no warranty or “saftey net” and I feel that this was worth purchasing. I bougbt a laptop from an auction site before with no warranty and it was the worst decision I made, I now make sure I get the yearly memebership incase something happens I know I am taken care of.

You get few perks, like extended warranty and may be slightly better customer service, overall worth it

A great value, been a member for several years and have never been disappointed. I highly recommend it!

I have used my membership several times and have always been more than satisfied with the outcome. The technicians have been friendly and knowledgeable. I'll renew it again next year.

We got this with our sons lap top purchase and saved 70.00 right then off his lap top and it even covers all our electronics, still a fee but nothing like what it would be without. Also cheaper than buying most protection plans.

Although the membership perks have changed over the years, it remains a great desl