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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 34547 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 34,544 reviews
  • Rated 2 out of 5 stars

    Please improve your service for Better benefits is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not fair protection because you have a problem with my washer profile and they said is not cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this towards my computer and two tablets and the money I've saved compared to taking them in individually has been awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service! Satisfied with my product, good customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's a trap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't fall for this scam like I did. They tricked me into signing up and paying them nearly $200/year for extended warranties and price matching. I tried to price match an item from Amazon today, and was told they do not price match Black Friday sales. WHAT??? Then why did I give you my money??? I am disgusted with this company.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We certainly understand how you are feeling after being unable to price match during Black Friday sales. Our Holiday Price Match Guarantee does allow any purchases you make between Oct. 31, 2025 and Dec. 31, 2025 to qualify for the current price through Best Buy. So, if your item goes lower during this time, we would be happy to assist you. Please feel free to reach out to our team on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy) via private message, so we can help. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unlimited geeksquad and ability to connect remotely for general cleaning up of your computer from home is simply invaluable. Always very happy with this and had it for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Total, Love Yours 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable protection, service, deals & more! Membership deals, free subscriptions & Geek Squad support??? What more can electronics geek want. Best Buy is BEST…period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for tech support via Geek Squad. The guys at the Santana Row store are great. Customer service and knowledge is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Most of the time it's great, but dropped the ball

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past two years, with this service, we have purchased 3 TVs, a washer, a dryer, a refrigerator, a dishwasher, a stove/oven, several computer monitors and keyboards, a microwave, and many accessories. MOST of the deliveries and installs went well, but three did not and I ended up doing it myself. Based on that, I can only give it an average rating. However, many Best Buy team members really worked hard at making things right, and I believe two of the three problems weren't on Best Buy, but on the outsourced delivery companies they chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this store I love everything with technology and this is the place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t pass on this opportunity. Get your stuff covered by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up being a great investment for easier purchasing and warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice addition to my Best Buy purchases. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having my Best By Tech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a great investment and has saved me a lot of money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really works for good!!! Get yours on your next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily going together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support is great with all that is covered. I was surprised with some of the extra benefits of ahich I was not aware, such asfree delivery and set up of future purchases. I like being able to chat about issues as they arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was wonderful when it included the installation. Now they want an additional $250 to hang a tv or put an appliance in. I won’t be doing this again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total membership met all of my service needs. Customer Service was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time user, and I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally impressed with your tech service. I have peace of mind, and you have saved me considerable money! Your technicians on the telephone are extremely courteous and informative. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. Well worth it and price wise awesome.

    I would recommend this to a friend